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United’s Chief Commercial Officer Throws Shade at American: Extra Legroom Seats are Needed for Elites

united planes runway
Oct 27 2019

Andrew Nocella, United’s executive vice president and chief commercial officer – who came to United with Scott Kirby and who was responsible for many of the negative changes at American Airlines once legacy US Airways management took over – offered some important observations about their customers at the airline’s media day.

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Airlines Moving Closer to Personalized Pricing for Airfare

man in suit looking at computer screen
Oct 19 2019

While not in use today, the major company collecting and distributing airfares for airlines announced at their annual conference that they’re closer than ever to delivering true ‘dynamic’ airfares that are customized for each person searching for a trip. This is a new way for airlines to increase revenue, by delivering a different offer to each customer based on their willingness to pay.

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11 Takeaways From United’s New $18,000 Elite Status

Oct 11 2019

United Airlines has declared that miles no longer matter at all – a strange position for MileagePlus to take. Distance flown no longer matters for earning miles. Redeeming miles is more revenue-based with the elimination of award charts. And now even qualifying for elite status will be based on spending starting next year.

You can earn status by spending more than before and counting up the number of flights you take, or just based on spending alone. Here are 11 takeaways from this historic change.

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Starting Next Year United Elite Status Will No Longer Be Earned Based on Distance Flown

united plane
Oct 11 2019

United will stop counting how far you fly for earning elite status. United will no longer have 25,000 mile, 50,000 mile, 75,000 mile and 100,000 mile status.

Instead – starting in 2020 for customers earning status for the 2021 program year – United will count how many flights you take and how much you spend. And if you want to earn status without taking a lot of flights, just spend more.

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USA Today Columnist Wants to Ban Frequent Flyer Programs, Blames Them For Everything Wrong With Travel

airplane seats
Sep 28 2019

Forget about bad opinions, for over 15 years Christopher Elliott has been writing columns that get their facts wrong. His pieces haven’t gotten any better as the years have gone on.

He keeps making weak arguments that attempt to use air travel as a vehicle for his claims about social inequality (even when the details don’t work, especially since loyalty programs give customers access to perks that would normally only be available to the wealthy) and telling readers to quit frequent flyer programs for years without correcting his errors or updating his facts.

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