The Marriott Waikiki Beach Resort and Spa is an archetypal ‘resort factory’ with friendly staff. It’s got a great location directly across the street from the beach. And the location can’t be beat when traveling with a four year old, from easy access to restaurants to a zoo just around the corner.
Ultimately the hotel served its purpose well, and we had a great trip because we were visiting with family and taking advantage of the kids of activities that are available on Oahu and not as much on other islands. But the property doesn’t treat elite members well, and management isn’t proactive or even very responsive to issues.