It’s no surprise now to see him take to LinkedIn to tell the story of a flight attendant encounter, emphasizing why he sees more government subsidies for airlines as important. Only this time his argument is that his airline, which furloughed more employees than any other carrier by a wide margin, has gotten too old. Or at least that a flight attendant tells him that furloughing younger employees means they now miss the youth on board their planes.
American Airlines passengers have to wear masks throughout their journey – in all areas of the terminal controlled by the airline as well as on board (many airports require masks, too). Cabin crew have to wear masks as well throughout the flight. However pilots are allowed to take off their masks inside the cockpit.
Multiple pilots have reported being taken off of trips, forfeiting pay because they refuse to fly with another crewmember up front who won’t wear a mask.
Last month we learned details of the new British Airways first class seat, which will have a door for privacy.
They’ve taken delivery of their first plane with these seats, and photos have leaked.
With hotels around the world hurting, and occupancy down and recovery stalled, you’d think a hotel would want revenue anywhere it can get it.
When members redeem points, the hotel chain pays the hotel for the room the guest is using. Yet hotels that used to shun award guests aren’t now welcoming them with open arms. I suspect they’re just not paying attention well to their own businesses.
Publicis Sapient is hiring a Vice President of Project Management to launch a new home rental platform “n partnership with one of [their] market leading global hospitality clients.” This appears to be a hotel chain with “[a] well-established guest loyalty program.”
We’re only a week away from Hawaii’s announced October 15 re-opening. The state has said they’d allow arriving passengers to skip 14-day quarantine with a negative Covid-19 test from the past 72 hours. Airlines including United, Hawaiian, Alaska and American have set up testing regimes to help open up travel to the islands.
Already Hawaii’s plan is partially unraveling and the pandemic yo-yo continues.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A month ago there was much fanfare over Hyatt’s taking over the Travaasa Hana hotel on Maui, on the eastern tip of the island – the opposite side from where most of the resorts are located. Initially part of their Destination Hotels brand (where many elite benefits don’t apply), it’s believed that it’ll become an Alila property when its renovations are complete.
One thing immediately stood out about the property, however: absolutely no award rooms. While they’ve been selling stays at the property, there weren’t any award nights available through the end of the schedule. That’s finally changed.
Hyatt has announced another round of customer-friendly moves for program members who aren’t traveling now, and that improves program value for redemptions next year when demand should still be soft. They’re extending expiration of elite upgrades and various free night awards and further pausing expiration of points. And they’ve announced the date when they’ll roll out the peak/off-peak redemption pricing devaluation.
Are HEPA air filters enough to stop a super-spreading event on a plane? Bankrupt Star Alliance member Avianca seemed determined to find out. They held a concert in the sky, with musicians who had holes cut out of their masks so that their mouths were unobstructed to play instruments.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
