I mentioned a couple of days ago that a friend was scheduled to transit Bangkok overnight on the way back home from Kathmandu, Nepal. With the Bangkok airport closed, this was a challenge. (And to top it all off, many connections out of Kathmandu involve flying to Delhi and onward through Mumbai.) To complicate matters further, the flight from Kathmandu to Bangkok was on a separate ticket from the rest of the journey. United has historically refused to issue awards on the Thai Airways Bangkok-Kathmandu segment despite generally good availability in business class. I tried once for the award and found availability on two days only out of sixty I queried, and then only in coach. Thai was offering award seats on the flight on more than fifty days during that period. United has a travel…
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United Charges You Cash to Upgrade and More Miles for Awards
Regular readers of this blog know that I’ve been predicting it for awhile. United announced changes to its frequent flyer program today. First, the minor change, they are restoring 500 mile minimum earning for elites matching Continental and American (leaving US Airways more or less out in the cold denying 500 mile minimums even to their elites). What’s more, they’re crediting the minimum miles retroactively so that elites won’t even be hurt by the change that took effect back in July. Second, starting July 1, 2009 they’re making mileage upgrade awards more like American — upgrade on any fare, but with a co-pay. Even domestic upgrades come at a $50 cost on top of the current 15,000 miles each way (I miss 10,000 mile confirmed upgrades!). Hawaii upgrades bump up slightly, to 17,500 miles each…
Star Alliance Status Match Options for Alitalia Elites
Status match programs are exceedingly common in the U.S. but extend to very few programs elsewhere. British Midland is known to regularly offer complimentary status based on elite levels in other programs. British Airways will offer status matches as part of corporate contracts. And at least a few years ago Mexicana offered status matches as well. But beyond that, they’re almost unheard of. Although occasionally there will be a Star Alliance-wide offering, sometimes tied to distress of a competitor carrier or losing a member airline (e.g. Varig). Through December 15 there’s an offer for Alitalia elites to comp on over to the Star Alliance member of their choice. Only this time not every Star carrier is participating, notably absent are Lufthansa and Singapore. But Alitalia elites can receive status on Asiana, Thai, Air New Zealand,…
Tips for Successful Award Booking
Frugal Travel Guy offers his basic tips on award redemption, which start with being friendly to the agent on the other end of the phone (make them a friend willing to spend the time and do the work necessary to find you your award), be flexible in cities and dates, and be willing to overnight if necessary — plus know your possible partners and routes and suggest them to the agent you’re working with. All good tips, to be sure. But especially since I’ve been getting several requests for award booking assistance since the October 2008 issue of Conde Nast Traveler reprinted a comment I made on Wendy Perrin’s blog offering award booking help, let me outline my own award booking tips… Whose miles do you need, and how many? First, what miles are you…
Credit Cards I Don’t Use In Spite of 50% and 100% Everyday Bonuses On All Spending
I got an email over the weekend about the Virgin American co-branded American Express products from Bank of America. They’re tempting, to a certain degree. I blogged the cards when they were introduced in June. 1.5 miles per dollar on all spend is intriguing, but not all that desirable for me. (There are also some nice perks towards elite status as well, so this card may be indispensable for the regular Virgin flyer.) Their award charts are expensive, for awards beyond Heathrow in particular, and their fuel surcharges are noxious. Personally I prefer redeeming ANA miles for Virgin flights (transferred into ANA from American Express Membership Rewards): Washington-Dulles-Heathrow in Upper Class is 90,000 Virgin miles or 68,000 ANA miles, and ANA charges about half the taxes that Virgin does on the same ticket (so a…
Virgin America Finally Offers Redemption
Virgin America’s eleVAte program has been rather vexxing, you earn points but since the airline’s inception you couldn’t do anything with them. In fact, you didn’t even know what you would eventually be able to do with them (ok, flights were a good guess!) or at what price. My understanding is that the delay here was related to IT problems. I guess they’ve finally started getting those worked out, as they’ve just added redemption to their website. It looks like you need to be logged into an account to see the details, but helpfully there is a Flyertalk thread laying them out. (Helpfully for me because I have yet to fly Virgin America and have no eleVAte account.) What I’m seeing so far doesn’t really excite me. There are no confirmed upgrades to first class…
New Route Alert (These Are Frequently Award Redemption Opportunities): Los Angeles – Melbourne on United
United is starting seasonal service from Los Angeles to Melbourne (December 17 – February 1). Since it’s a brand new flight, just loaded into the system a few days ago, it’s also a great opportunity for award seats and upgrades. Australia is notoriously difficult to secure premium class awards, so this is as good an opportunity as any, and during the heaviest travel season.
British Midland 10% Bonus on Purchased Miles
The only program I’ve ever been inclined to buy miles from is British Midland, because with their cash & points award chart and unfiltered access to Star Alliance first class awards those miles have an especially high value. Members can purchase up to 20,000 miles during a 12-month preiod, and until September 30th they’re offering a 10% bonus for doing so. The current signup bonus for new members of the program is 3,000 miles. So a new member maxing out on the purchase transaction with bonus will have 25,000 miles at a cost of ~ US$480, which along with a roughly US$340 co-pay, is enough for a one-way international three-cabin first trip between Japan, China, or South Korea and Hawaii. Add in 16 Hertz rentals at 3400 miles apiece and you can fly international first…
Sheraton to Kick Out Loser Properties and Require Club Lounges
Sheraton is a hit or miss brand at best. In Asia many of their properties are truly outstanding. Some U.S. properties are quite nice. But especially in some of their U.S. locations outside major metropolitan areas the properties have gotten pretty run down. Outside of the Sweet Sleeper bed, which I’m quite happy with, the brand has become quite hit or miss. Apparently Starwood is doing something about that. They’re kicking out 38 hotels, requiring all Sheratons to have lounges with breakfast and afternoon snacks (great for Platinum members who are guaranteed lounge access…!) and introducing new restaurant standards to ramp up the food and beverage offerings as well. Sounds like progress on the horizon for what has been an inconsistent brand in North America.
The award itinerary I have on hold
Haven’t decided whether to keep it, whether to change it, or whether to scrap it altogether and do something else later. But it’s an example of hwat you can do with 120,000 United miles (times two — the award is for two seats, which means two award seats were available on all flights). It features international 3-cabin first class on 5 different carriers, and 11 total flights. Washington, DC to Tokyo — All Nippon Airways first class Tokyo to Hong Kong — Air Japan regional 2-cabin business class Hong Kong to Ho Chi Minh City — United first class Ho Chi Minh City to Bangkok — Lufthansa first class Bangkok to Chiang Rai — Thai Airways 2-cabin business class Chiang Rai to Bangkok — Thai Airways 2-cabin business class Bangkok to Hong Kong — Thai…
