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Shortly after takeoff, the man refused to stay seated, and began shouting nad screaming. He vaped, and locked himself in the lavatory. He finally came out – and tried to open the aircraft’s emergency exit doors, at both the front and rear of the Airbus A321. He also propositioned a flight attendant for sex.
One reasonable strategy is to just lean into discounted first class buy up offers. Pay for coach, even if you want first. Then wait for an upgrade offer. If you don’t get one, cancel the ticket and as long as you didn’t buy a basic economy fare just use the flight credit to buy the first class seat you wanted. But you’ll often wind up sitting up front for much less.
People have been joining the ‘Mile High Club’ since 1916 when Lawrence Burst Sperry, inventor of the autopilot, took a Curtis C-2 Flying Boat off the coast of Long Island and spent time with a woman whose husband was off in World War I. They crashed the plane into the bay and were rescued – naked – by duck hunters.
The Big Mac is so ubiquitous The Economist developed a price index for the burger as a way to measure purchasing power parity across economies.
McDonald’s changes its offerings to meet local demand. For instance there’s no beef in Mumbai McDonald’s but they do offer several different fry dips. However my reason for going there has nothing to do with the food.
What they lack is – in some sense – fixable by a management who sweats the small stuff to deliver an outstanding customer experience and who articulates a vision that aligns employees with a shared goal to deliver on that experience.
There are (13) things that I believe about American Airlines, from customer experience to business strategy, and they help explain both the outsized potential of this airline to be great and the decisions holding them back.
Delta Air Lines confirmed during its second quarter earnings call a plan for ‘basic business.’ Just like they have ‘unbundled’ economy class, offering basic economy that doesn’t allow changes or mileage-earning and where you don’t get to pick your own seat, they view ‘unbundling’ of the features of business class a new step in maximizing revenue from customers.
A woman sitting in business class was approached by a flight attendant before departure. The passenger says that the flight attendant asked her if she’d switch seats with a six year old in economy.
Japan Airlines business class awards are wide open from a number of different cities, and you can book them using American Airlines or Alaska Airlines miles – as well as points from credit card transfer progams.
You’ll find availability out of Chicago, Boston, Los Angeles, and even San Francisco, New York JFK Dallas and San Diego. Broadly speaking this is available for winter months, with most available dates offering 2 business class award seats but some dates offering 4 seats.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
It’s not enough to go to a place once and develop more than a contingent view. Every city has both positives and negatives, and you may experience more of one or the other on a given visit but that doesn’t mean you have a full sense of the place.
If you don’t like someplace, other than Chicago and Boston, you should probably go back! That way you can discover more about it, and find the things that are good there and that others appreciate.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
