Tag Archives for american airlines.
Several conflicts happened on planes with passengers heading to DC ahead of Congress counting electoral votes and declaring Joe Biden the next President of the United States.
Whether it was heckling Mitt Romney on Delta or a maskless party on Southwest, the incidents weren’t limited to any single airline. But American Airlines is by far the largest carrier at close-in Washington National airport.
On an American Airlines flight from Dallas to DC yesterday a passenger projected “Trump 2020” onto the ceiling of the aircraft. I’ve finally found the video.
On Tuesday night’s American Airlines flight AA2198 from Charlotte to Washington National, a Trump supporter clearly wearing a mask was removed from the aircraft after an apparent ‘joke’ about not wearing a mask. Other passengers around her can be heard asking the airline not to take the time to remove her, and just let everyone get on their way.
Delta decided to drop Gogo internet from its main domestic fleet, and replace it with ViaSat. They reiterated their commitment to move forward with free internet, and believe ViaSat will be best to drive their project streaming content to seat back entertainment screens… an effort American Airlines considered and rejected, despite an internal push for such a project.
American is at a cost disadvantage relative to the industry. Management won’t want to seek a strategic restructuring. Chairman and CEO Doug Parker owns approximately 2.4 million shares of the airline’s stock. However American remains at greater risk of bankruptcy than rivals, that hasn’t ended with the close of 2020 (though vaccines improve the carrier’s prospects), and talk of bankruptcy risk certainly hasn’t been “nonsense” as veteran airline journalist Ted Reed claims at Forbes.
A husband and wife boarded their flight on American Airlines from Charlotte to Jacksonville along with their 4 year old and 2 year old and two grandparents. American kicked them off because their two year old wouldn’t keep her mask on. They had no issue on their inbound flight, just their onward connection. And the woman says her daughter was eating, which is allowed.
American Airlines staff in Charlotte reportedly threatened to ban the whole family from the airline.
American Airlines became the first U.S. carrier to fly the Boeing 737 MAX again yesterday, after the aircraft’s ungrounding.
Huge mistakes were made engineering this plane. I believe it is now safe, but many people are worried and don’t want to fly the plane. Here’s what American Airlines will let you do if they change your itinerary so that it is operated by a 737 MAX.
While other airlines minimize their spending to conserve cash during the pandemic, American has been accelerating their capital spending to convert planes more quickly to this new standard. This is the wrong product at the wrong time: exactly the moment where there are fewer customers (so planes with more seats are less needed) and customers value space between them most (so reducing space between customers makes no sense).
American is nearly done. They have now sent 200 Boeing 737-800s in for densification. That’s two-thirds of the 737-800 fleet. But it’s far more of the active fleet.
Several lawsuits were filed over airlines’ resistance to providing customers with refunds when either cancelling or substantially changing itineraries early in the Covid-19 pandemic, as required by U.S. law. A class action lawsuit against American Airlines has been resolved in a draw.
In my experience American Airlines was one of the few ‘good guys’ with refunds. The places to focus on are the airlines and online travel agencies which really did act badly against their customers – like United, JetBlue, Air Canada, and online travel agency sites.
On December 24, the midday American Airlines Los Angeles – Honolulu flight cancelled. Christmas in paradise was at risk for its passengers.
So American Airlines decided to add a stop to its Los Angles – Maui flight 1859 to drop off passengers in Honolulu enroute to Maui’s Kahului Airport.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
