Tag Archives for american airlines.
At the Bernstein Strategic Decisions Conference this morning, American Airlines CEO Robert Isom declared that the carrier’s plan to eliminate mileage-earning from some travel agency tickets is off.
Dallas experienced severe storms on Tuesday. That delayed my flights out of Austin, even though our weather wasn’t bad, and the plane I was on arrived early from Boston.
Just a week ago the airline went around on the record saying “Vasu’s not leaving.”
However today American Airlines announced that Raja “will depart the airline in June.” There was no quote from Raja. There was no quote from CEO Robert Isom. Nothing about the tremendous value he’s added to the company. He’s just out.
An American Airlines passenger took to TikTok to complain that, due to turbulence, there was no drink service on her flight in coach – while first class received service throughout the flight.
A class action lawsuit against American Airlines for violating its duties to employees over their 401(k) accounts can move forward. The suit argues that including ESG investment options violates fiduciary obligations, because they prioritize social change over financial returns.
A U.S. immigration officer is facing prison after being convicted of taking up-skirt video of a flight attendant last year while on duty escorting a passenger bound for deportation.
The man faces a maximum sentence of 20 years for interfering with flight crew enroute from Dallas – Fort Worth to Miami on November 6, 2023
This is a first for me in passengers behaving badly at the airport – loading up bags of snacks from an American Airlines Admirals Club to take away. The food isn’t even good!
Those who were on the bubble for ConciergeKey renewal got a one-month extension so that their status would last through the end of May, and were told they’d receive a special offer to keep the status. Now they are being contacted with those offers.
Flight attendants have significantly reduced their bargaining demands in tense negotiations with the American Airlines. The parties have been working this week in Washington, D.C. with federal mediators, and will continue to do so all next week, in front of a leaked deadline to wrap up a deal under threat that the government will release cabin crew to strike.
American Airlines has started hiding the ball on basic economy restrictions when you book travel on their website. They’re showing lower prices than what passengers can expect to pay, and find there’s a bait and switch when they click through only to learn that they were seeing basic economy fares and American hadn’t told them when they first displayed schedule and price.
I genuinely don’t understand what American Airlines is thinking here.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
