Tag Archives for american airlines.
Members with status can still book preferred and extra legroom seats for free on basic economy fares. But seat coupons will no longer work for other members to save money on seats when buying the cheapest fares.
Virgin Atlantic was the first airline to offer elite status credit when redeeming miles. Delta, which owns 49% of Virgin, copied them. And then United followed. Now American Airlines appears to be testing something similar.
You used to be able to take any open seat in your cabin once the doors closed. You might move closer to the front, grab an aisle seat, or head for an empty row in the back so you could stretch out.
An American Airlines passenger draped her hair over the back of her seat, right into the view of the passenger seated behind her. It was draped over and covering up the tray table. So what’s your inflight vigilantism style?
While American will now reimburse hotel nights under specific circumstances, their conditions for doing so are totally unreasonable. Here’s a message to an Executive Platinum customer.
One recent change is that you can give someone a trip credit to use for their own travel. You’ve cancelled your ticket, and the credit can be used by someone else. But if they buy a ticket worth less than the full value of the trip credit, the residual value now goes back to you.
Barclays just isn’t big enough to bid effectively for the whole American AAdvantage card portfolio. Citibank had the chance to take the whole thing, and also to offer points transfers to AAdvantage as part of its ThankYou-brand card product suite. But they balked at the price. Ultimately American got the biggest deal possible by leaving two card issuers in place. That could change.
A confrontation took place between an American Airlines passenger and gate agent in Miami, with the passenger walking down the jetbridge without being given permission to board and – it seems – the employee grabbing at the woman’s phone (she was filming the interaction) and grabbing her.
Dr. Erin Nance, a New York-based orthopedic hand surgeon, and founder of a social media platform for women dealing with chronic health issues, flew American Airlines in business class to Europe. She stepped in and gave up her lie flat seat to save the flight from having to divert to Canada. And now the airline is pretending they don’t know who she is when she’s asking about a make-good on her ticket.
I received my American Airlines AAdvantage Executive Platinum status renewal membership kit and noticed several things about it.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
