Tag Archives for american airlines.
It’s now possible to change an itinerary online even if it includes flights that have received a complimentary upgrades. You don’t keep the upgrade when making flight changes, however. And there’s a catch to the process.
The American Airlines experiment in selling direct, and pressuring travel agents to adopt technologies (that don’t always work well) in order to offer ancillary sales like paid seat assignments – as well as a decision to back away from managed corporate discounts – didn’t just mean reduced revenue for the airline. It may also have been securities fraud.
American is now rolling out buy back offers to AAirpass members. As with the other ConciergeKey buy backs, the offer is made by phone (with follow up email) rather than as an e-mail with online enrollment.
An American Airlines customer flew beside an obese passenger. It was a full flight and they could not move. They did not get to use their entire seat, because the other passenger spilled over into theirs. Does American owe them compensation?
The American Airlines flight attendants union has told its members, “We do not believe further negotiations will be scheduled prior to the National Mediation Board determining to release the parties into a thirty-day cooling-off period. All American Airlines Flight Attendants should prepare for an upcoming strike.”
American already reduced its pilot hiring for 2024 by 40% year-over-year, also citing Boeing issues, pausing new hire classes for the summer and potentially for December as well. This was consistent with guidance the airline had provided at its March investor day.
But now has cancelled all of its new-hire pilot training through end of 2024.
Pro-Trump activist and former Libertarian Heather Mullins complained about her treatment flying American Airlines first class, reporting that a flight attendant skipped over her when taking drink orders because of her MAGA hat.
For the past 9 years, logging into an American AAdvantage account has required entering an account number, password, and last name. In the past few days, American dropped the requirement to type your last name in order to access your AAdvantage account.
American Airlines and its flight attendants union were in Washington, D.C. this week for what the Association of Professional Flight Attendants described as ‘last ditch’ talks before a strike. Leaks from the National Mediation Board suggested that if a deal wasn’t reached by early June, flight attendants would be released to strike.
However the week’s negotiations ended, there is no deal – and no declared impasse by the National Mediation Board.
Aviation analytics company Cirium has released on-time performance data by airline and airport for May.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
