Tag Archives for amex.
In April word leaked that LAX would be getting a Centurion lounge finally. We should expect this lounge to open in 2019.
The lounge will be located in the in the Tom Bradley International terminal, and not where it was originally expected between terminals six and seven. It will be 13,693 square feet, 10% larger than the expanded Centurion lounge they’re building in Dallas.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Credit card company acquisition offers are expensive. While with co-branded products it’s not always the bank buying the entire bucket of miles they’re offering you — acquiring new customers can be profitable over time both for the bank but also for the airline or hotel — this up front cost only gets paid back when customers use their new cards, keep them, and continue spending over time.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
American Express has now made the benefit official, expanded it, and clarified access rules. Effective June 1, Platinum and Centurion cardmembers have access to Lufthansa lounges in Munich and Frankfurt when flying on Lufthansa, Swiss, or Austrian.
There’s even first class lounge access for Black Card cardmembers.
Just a few days ago I asked if Centurion lounges have gotten so crowded no one goes there anymore. The lounges are nice, an improvement on their US airline lounge alternatives. They’re stylish spaces with decent food and beverage programs.
Ultimately there are too many people who have been eligible to use the lounges, who have wanted to use the lounges, relative to the size of the lounges. There’s only so much they can do to expand capacity in the airports they work in (and larger lounges are going to attract more people who still stay longer, since currently some people – like me – often stay away precisely due to the crowding).
I was in the Phiadelphia airport’s Centurion lounge this past week. I hadn’t been since the lounge’s pre-opening event in October. It was packed.
They’re popular with travelers because they’re better than the lounges that were already in the airport before American Express opened them. However with high demand comes real wear and tear on the spaces.
When a loyalty program becomes less rewarding, it moves the needle with consumers less. That’s a fairly basic proposition.
It’s not any different than the idea that if you raise prices consumers buy less of your product. There are exceptions of course, where some goods become more desirable because they’re expensive, but those are real outliers. This works fairly consistently and reliably.
Delta saver business class awards between US and Europe are supposed to cost 70,000 miles each way unless you’re using SkyMiles to fly on a Delta airlines partner in which case they charge extra miles. At least that’s the theory.
Delta charges what Delta wants to charge sometimes. But you can do something about it when you book.
American Express Membership Rewards is offering a 25% bonus on transfers to Air France KLM Flying Blue through June 15. It may be targeted because it only shows up for me when I log into my account.
Here’s how to play it.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
