Jan
09
2020
The Hyatt Regency San Francisco has been a long-time, repeat scofflaw of Hyatt’s loyalty program. They have played games to avoid offering rooms to program members for points. However they are once again making award nights available.
Back in 2015 their strategy was to only make standard rooms available as part of ‘packages’ (such as with breakfast or parking included) and thus those rooms were not available for points stays. I pushed and got that fixed, but it’s a game of whack-a-mole and they were back to their old tricks.
