Tag Archives for artificial intelligence.
American’s COO told the Skift Aviation Forum that the airline’s artificial intelligence initiatives won’t be used to reduce headcount — even as Delta and United are already leaning on AI to automate whole categories of work. His primary example of AA’s “AI strategy” was the HEAT tool the airline has been promoting for more than three years, underscoring just how far behind American has fallen.
A sweeping new California law targets AI pricing algorithms — this will mean big process changes for hotels but airlines remain shielded by federal law.
The AI scanners watch the room. How do you know they aren’t monitoring you while you are in the room? There’s a huge privacy violation in having what’s (temporarily) your personal space watched by an AI. Plus, the damage might be done by housekeeping, but the guest gets blamed!
The U.S. government scans the social media accounts of foreign visitors who want to enter the country. Employers scour social media posts before offering candidates a job. And what you post in social media gets scooped up and analyzed in order to advertise to you.
Soon our digital footprint may be used to determine whether or not we can travel. In particular Airbnb may use this information to determine how likely you are to trash the home you want to rent.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
