A Budget Rent a Car customer was pulled over by police, and had their Chrysler Pacifica confiscated. Police said that it was unregistered, and had fake plates. They were left on the side of the road for hours. Budget had no new car to offer at Newark airport where they rented (or anywhere else nearby), so they had to scrounge to come up with another vehicle to make it to their daughter’s college graduation – paying for both. The original rental was one-way, with a return in Canada. They couldn’t replicate that with another agency, so had to drive the car back to the United States taking up extra time, effort and $2,913 in expense. The original Budget rental was for $1,391 They had to change their flights to return the second car where they…
