Tag Archives for business class.
Delta Air Lines is preparing to revamp their entire approach to business class. That means ‘choose your own adventure’ good, better, and best fare types as well as new bedding, meals and amenities – and a round of training for flight attendants to provide a more elevated service. This is all prompted by plunging net promoter scores for Delta One compared to pre-pandemic levels.
The American Airlines retrofit plan of its Boeing 777-300ERs is called Project Olympus. These Boeing 777-300ERs are getting a lot more seats – and a lot more premium seats – 84 to 114 total premium seats, without losing any coach seats. In order to do this, it means that current seats have to be squeezed and so do lavatories.
Two passengers found themselves with the entire Philippine Airlines business class cabin to themselves. The young man and young woman decided to have dinner together on the plane. He moved over to her side of the aircraft. They began with champagne…
Airlines overbook coach, but rarely overbook business and first class. The airline may sell more tickets than seats, but it’s the passengers in back who usually risk being kicked off the flight. And this actually makes sense.
We know that Delta Air Lines plans to add premium seats to their planes and also “unbundle” their premium class fares which means a ‘basic business’ experience unless you pay more than already-expensive business class prices.
They haven’t told us exactly what to expect yet. That’s something we will presumably learn at their Investor Day in November.
A well-known luxury travel influencer is mad at me for writing that Qatar Airways was first to outfit business class cabins with suites with doors. She had written that JetBlue was first, and one of her readers cited me in response.
This is an interesting question because it underscores the way that foundational definitions – that sometimes go unstated – are often the source of disagreement.
American Airlines is launching business class suites with doors on new Boeing 787-9s that they take delivery of. They’re also retrofitting Boeing 777-300ERs, removing first class and adding these new suites.
That retrofit plan is called Project Olympus.
A passenger on board United’s flight 939 from London Heathrow to San Francisco made “sure to touch everything with her bare feet” on Monday, according to a reader. Dan P shared photos of his seat opponent – propping her feet up on the seat’s television, standing up on seat cushion, and nestling in comfortably foot-to-seat – all sans socks.
Lufthansa was at one point reported to be the world’s largest buyer of caviar, based on service in its first class cabin. Offering caviar across the board on Qatar Airways long haul business class would surely make them the world’s largest caviar buyer.
The mainstay of the Emirates fleet is the Boeing 777, and business class for years wasn’t even fully flat let alone offering direct aisle access.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
