continental

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Continental Rumors from their Top Brass’ Meeting with Frequent Flyers

continental-plane
Apr 03 2005

Continental hosted a gathering in Houston for a large group of Flyertalkers over the past weekend. They gave tours, sprung for meals, and offered access to top brass. I’m not much of a Continental flyer, so I didn’t attend, but reports from the event (as posted on Flyertalk.com) are: Larry Kellner’s presentation offered: The number of first class seats in Continental’s fleet is dropping 3% next year. Continental’s 737-500’s are being reconfigured to have eight rather than the current ten first class seats, accounting for this difference. There were 4.4% more coach awards redeemed and 38% more BusinessFirst awards redeemed in 2004 compared to 2003. (This doesn’t speak to Standard versus EasyPass point levels, nor to availability – increased standard redemptions may come out of a stable pool meaning that redemption was in fact more…

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Tidbits from Joe Sharkey

airplane
Feb 16 2005

Yesterday’s Joe Sharkey column in the New York Times contained a couple of interesting tidbits. First, according to an American Express survey[M]ore than a third [of respondents] believe it is either “somewhat” or “quite” common for business travelers to submit expense accounts with “one or more completely false or bogus charges.” This does not surprise me in the least. Taxicab receipts are usually provided blank to travelers. Other receipts are easy to fudge. And travelers find it easy to justify ‘a little extra’ in their expense report as compensation for long days and time away from home. When oversight is poor, and there’s the expectation of insufficient scrutiny, even the best and most honest travelers may fudge. I see it every day. (One small part of my job is making sure it doesn’t happen where…

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Continental Bonus Miles for Online Ticket Changes

continental-plane
Nov 10 2004

Continental Airlines continues to push their website, this time in a new and interesting way.Airlines began by offering mileage bonuses for online flight bookings. This was win-win. They took business away from travel agents, and even reduced their telephone agent costs at the same time. This was worth well more than the cost of awarding bonus miles. Plus they figured they were changing consumer behavior at the same time, creating substantial long-run cost savings. Some of the most lucrative offers (such as America West’s offering 3,000 bonus miles per booking) have gone away as consumers have taken to the web for making travel arrangements. Then airlines began offering bonuses for booking award tickets online. While this doesn’t take business away from the travel agents, it does save substantial labor costs for the airline. Award tickets…

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Free miles

united
Jul 04 2002

Since I have so many new visitors, I thought I’d take a moment to summarize some of the quick ways to click for miles that I’ve posted: 1000 Continental miles for completing a survey 2000 Hilton points for updating your profile Up to 2500 Delta miles for referring new Skymiles members 500 USAirways miles for signing up for their free golf newsletter 1000 United miles and 500 American miles Up to 300 American miles for taking a survey 1500 Alaska Air miles for email signup

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