hilton

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After Gutting Elite Breakfast, Hilton Introduces A Brand With No Diamond Lounge Access

by Gary Leff on July 7, 2021

Jul 07 2021

Hilton Honors was a weak loyalty program to begin with. It was less rewarding for your spend than you realized in terms of free nights earned – it offers lower rebates for both general members and for top elites than the other major chains (I show my work) – and more modest elite benefits than Hyatt and even the consistently inconsistent Marriott.

However what Hilton had going for it is breakfast. That was offered at all brands, without exceptions, and offered even to Golds. Gold is more or less a giveaway level, available via many credit cards and historically bundled via a number of promotions.

Hotel Starts Automatically Adding Housekeeping Tips Onto Your Bill At Checkout

by Gary Leff on June 30, 2021

Jun 30 2021

A traveler reports that Hilton’s Hampton Inn & Suites Las Vegas-Henderson has a creative new way to squeeze guests. They are automatically adding tips to guest bills, and they aren’t telling anyone.

Hilton Drops Elite Breakfast Benefit At US Hotels Starting July 1, Here’s How That Works

by Gary Leff on June 28, 2021

Jun 28 2021

A month ago Hilton announced that for the second half of 2021, a food and beverage credit would replace breakfast as an elite benefit at U.S. properties. They’ve now shared all of the details about how this will work.

Report: Hilton Will Build Hotel On Bulldozed Uyghur Mosque in China

by Gary Leff on June 25, 2021

Jun 25 2021

Hilton may be planning to build a hotel in China over a bulldozed Uyghur mosque. The Chinese government has engaged in ethnic cleaning against the Uyghur Muslims in Xinjiang, detaining approximately a million people over the past 5 years and subjecting them to abuse and re-education, forcing them to denounce their religion.

New Teen-Friendly Hilton Coming To The Maldives, All Villas With Private Pools

by Gary Leff on June 17, 2021

Jun 17 2021

Hilton has signed a deal for a new property in the Maldives which is expected to open in 2021, which means that hopefully it will open next year.

The Hilton Maldives Amingiri will be just a 15 minute speedboat ride rom the Male airport, located on ‘Amingiri Island’ within the Male Atoll, and feature 109 villas each with a private pool.

Leak: New Hilton Elite Food And Beverage Details, Including Benefit Amounts

by Gary Leff on May 21, 2021

May 21 2021

Hilton announced a new food and beverage benefit that replaces breakfast at U.S. hotels starting in July and running through the end of 2021. They will offer a food and beverage credit for use any time at the hotel, including in-restaurant, for grab and go, or for room service.

That sounds great in theory – you can take your meal as it’s most convenient to you. However the devil is in the detail of how much that credit is for.

Hilton Adds New Elite Benefit For Second Half Of 2021: Food & Beverage Credit On Every Stay

by Gary Leff on May 20, 2021

May 20 2021

Hilton actually is actually introducing an on property food and beverage credit for elites, to replace their breakfast benefit, for early July, 2021 through the end of the year.

This applies at full-service, lifestyle, and Hilton Garden Inn properties in the U.S. only.

Hilton Said ‘Stop Housing Migrant Families At Our Hotels,’ They Were Still Doing It

by Gary Leff on April 24, 2021

Apr 24 2021

Last summer Hilton disavowed the government’s use of its hotels to house undocumented immigrants. Marriott declared that their hotels shouldn’t be used to temporarily house people picked up in immigration raids.

So you would be forgiven for thinking that Hilton hotels were no longer being used to detain migrants.

What Hilton Is Letting Hotels Get Away With During The Pandemic

by Gary Leff on April 7, 2021

Apr 07 2021

With the greatest drop in travel demand in history, hotels in many parts of the world have struggled mightily – although in the U.S. and some other regions business has been coming back – especially in popular leisure destinations that have been largely open during the pandemic like Florida and Cancun.

Hotel chains have relaxed the rules that their properties have to follow, limiting how much each has to spend on forward-looking investments and during each guest stay. Hilton recently updated its brand standard waivers, including outlining when some services have to return.

Hilton’s CEO Says Don’t Expect A Return To Regular Housekeeping Or Fully Staffed Food & Beverage

by Gary Leff on April 3, 2021

Apr 03 2021

Marriott’s late CEO Arne Sorenson worried all the cuts would make recovery harder. Hilton’s CEO says hold my beer.

Sadly they’re just driving guests to outside venues and delivery services, while diminishing the difference between what a hotel has to offer and what you can get from Airbnb.

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