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Lufthansa Says Points to Miles Transfers May Be Illegal, Shuts Them Down

airport pick up
Jun 07 2019

If Germany’s Payment Services Supervision Act applies to ‘buying’ Lufthansa’s miles using points in another program, then they aren’t currently in compliance with the Act, in part because ‘e-payments’ are now regulated as traditional payment services. That means registration, government supervision, and “strong customer authentication” among other requirements.

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Hilton’s CEO Doesn’t Tip Hotel Housekeepers, and That’s Probably a Good Thing

toiletries
Jun 04 2019

Hilton Hotels CEO Christopher Nassetta told Andrew Ross Sorkin during a panel for the NYU International Hospitality Industry Investment Conference that he does not tip hotel housekeepers. He said “I typically do not leave a tip.”

The truth is that tipping is a terrible way to pay housekeepers. And the more guests tip, the less hotels have to pay to attract workers.

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Now Earn Hilton, Delta, and JetBlue Points – and Credit Card Rewards – When You Ride Lyft

uber map
May 14 2019

Hilton and Lyft have launched a new partnership. Just link your Hilton and Lyft accounts and earn 3 points per dollar on Lyft rides and 2 points per dollar on Lyft shared rides. This appears to stack with earning Delta miles and JetBlue points for Lyft rides, with credit card rewards earning, and with free ride credits earned paying with a World Elite Mastercard. Together that makes riding Lyft lucrative.

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Hilton’s New Double Points Promo Starts May 6th With a Kicker

hotel room
Apr 26 2019

Hilton’s current promotion, great for short stays ends May 5. Not missing a beat their new promotion runs May 6 – September 8. Hilton is continuing the theme of their most common bonus, double points, but they aren’t interested in bonusing only occasional guests. They’re only offering double points starting with your second stay during the promotion period.

Doubling down, as it were, on the focus on bonusing the most frequent guests they’re adding a component to double points…

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Hilton CEO: Marriott’s Flubbed Loyalty Efforts are Bringing Him Customers – But He’s Likely Wrong

anna kendrick
Feb 14 2019

ilton’s CEO suggests that Marriott’s troubles have been Hilton’s gain.

Hilton CEO Christopher Nassetta said on the company’s earnings call on Wednesday that the Honors program added 14 million new members last year, a 20% increase to a total of 85 million. He attributes that to guests shifting from Marriott. But that’s not at all suggestive of what he thinks it is.

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