IHG

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Guest Reports Mouse Droppings At Holiday Inn — The Hotel Refused To Cancel His Prepaid Stay And IHG Backed Them

Nov 18 2025

A reader staying at the Holiday Inn Oklahoma City Airport says he found what appeared to be mouse droppings near the vending machines and asked the hotel to cancel an upcoming prepaid reservation. The property refused, and IHG backed the decision, telling him that prepaid terms still apply. That leaves the guest stuck with a stay he no longer feels comfortable taking—an example of how non-refundable rates offer little protection when a hotel’s condition doesn’t match what the brand advertises.

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Hilton’s Rapid Rise: Challenging Marriott’s Dominance in the Hotel Loyalty Size, Who’s Best?

Jan 02 2024

Marriott Bonvoy (inclusive of former Starwood members) is the largest program while Hilton Honors has been growing quickly and catching up. Accor’s loyalty program – which is newer than the others – is small for the chain’s size. And while World of Hyatt is the smallest among these 7 hotel groups, it hits substantially above its weight, something that’s true both for program membership and for its co-brand credit card deal.

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