marriott

Tag Archives for marriott.

Marriott’s CEO Laid Out Vision for 2019’s New Combined Loyalty Program

outside marriott hotel
Feb 16 2018

In Marriott’s earnings call yesterday Arne Sorenson laid out his thinking on the loyalty program that will combine Marriott, Starwood, and Ritz-Carlton in 2019.

The only thing from Sorenson’s remarks that worries me is that they’re driving down the cost of the program for hotels, although no doubt that’s a part of how they get properties on board with program changes they’re planning to announce in the coming months.

Continue Reading »

Marriott Increasing Points Prices of Over 1000 Hotels Should Strike Fear in the Hearts of SPG Members

outside marriott hotel
Feb 08 2018

Devaluation just seems to be in their bones on the Marriott side, and the Starwood merger and Starwood Preferred Guest leadership appear not to have changed that. While they announced a reasonable set of category changes for Starwood the changes at Marriott are absolutely brutal: 21% of hotels are going up in category while just 5% are going down in category. The number of points required to redeem for a free Marriott hotel night is going up at over 1000 hotels effective March 6th.

Continue Reading »

Starwood is Reducing Their Booking Window, Changes Award Prices at 17% of Hotels

hotel lobby
Feb 08 2018

Starwood is reducing the booking window — how far out you can make reservations — on February 11.
You’ll only be able to make reservations 350 days in advance instead of 550 (not all hotels loaded inventory 550 days out previously).

In addition Starwood has announced award category changes for 2018 which will go into effect March 6th.

Continue Reading »

Marriott Removes Banned Book From Chinese Hotel

temple
Jan 16 2018

Marriott had to take down their website and mobile app after Shanghai authorities were notified the hotel company listed Tibet and Taiwan as separate countries on a survey.

Then after a Marriott employee working the Marriott Rewards twitter account ‘liked’ a tweet by Friends of Tibet the company was letting everyone know that employee was being fired rather than the usual corporate response of not commenting on personnel matters.

Continue Reading »