Tag Archives for meal.
It’s clear when American is obligated to provide this. But how do airport agents know this?
Simple (or not so simple): the computer at the gate now tells them, but they need to know what to look for. They need to check whether the flight is “E”ligible or “I”neligible, and how long the posted delay is for.
Faster dinner service on short late night flights makes sense and United still has some of the best bedding in business class in the world — customers should be able to benefit from it with sleep. It will make even more sense once a Polaris lounge opens at Washington Dulles for passengers to have dinner in prior to flights. It’s just that United seems to take every opportunity to find ways to shave from their product, which isn’t what they said they were doing and disappoints me.
EVA is introducing online meal selection for premium class passengers, and throwing in 500 bonus miles for using the feature by September 30. “The option to pre-select from a menu of delicious main courses adds to the comfort and convenience of an already exceptional inflight experience,” said K.W. Nieh, Executive Vice President, EVA Air. “EVA’s goal is to continually find new ways to upgrade and enhance services, and we believe this new feature is one our passengers will especially appreciate.” EVA is making its online pre-selection process more delicious by posting mouth- watering pictures with descriptions of the tasty entrée choices. Passengers outbound from Taiwan will have a wider selection of menu choices. But airport handling restrictions prevent EVA from offering this service for destinations like Ho Chi Minh City (Saigon), Hanoi, Phnom Penh, Paris,…
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
