Tag Archives for singapore airlines.
On Monday Singapore Airlines flight 321 from London Heathrow to Singapore experienced severe turbulence, causing injuries to passengers and crew and one passenger even died. The flight diverted to Bangkok to provide medical care. Since then, and this is very much a secondary story, the response from Singapore Airlines has been exemplary.
When the seat belt sign is on, wear your seat belt. When the seat belt sign is off, but you’re in your seat wear your seat belt.
What’s special about this is that copious award space is available throughout the month on Singapore Airlines – and that it’s not just for a seat or two, but much of the cabin. And while Singapore is discounting these seats 30%, they’re also available at a reasonable rate through Air Canada Aeroplan as well.
Marriott Platinums and above receive Singapore Airlines silver status for 12 months, and then Gold status for 12 months if they take 4 flights on Singapore within 6 months. Singapore Airlines Gold is Star Alliance Gold, which gets you lounge access as well as airport priority and extra baggage with Star Alliance airlines like United and Air Canada (you even get lounge access on domestic United flights).
The experience on low cost carrier AirAsia is so bad their CEO flies Singapore Airlines? Tony Fernandes says the reason is because his flights were full, three in a row, and he couldn’t get a seat – and didn’t want to bump paying passengers. So he was humble bragging. Fernandes, who recently got a shirtless massage at a management meeting, was humble bragging about his airline’s load factors. No seat on @flyairasia for three flights so had to take @singaporeair. Hehehe View this post on Instagram A post shared by Tony Fernandes (@tonyfernandes) Airline executives flying competitors is common, and should be more common to understand their product. Then-American Airlines Executive Vice President Elise Eberwein flew United and filed a trip report discovering that seat back entertainment (which American was moving away from) really matters…
Singapore Airlines is offering business class award space between New York JFK and Frankfurt over the Thanksgiving and Christmas holidays and then most days in 2024 through end of the schedule.
If a seating arrangement is so untenable that a customer downgrades inflight, it does seem reasonable that the difference in fare should be refunded. The discomfort was because of the dog and their owner, but it’s an arrangement that’s still the responsibility of the airline, and the passengers who moved certainly didn’t get the product or experience that they paid for.
Starting in July – through end of March 2024 (!) – you’ll frequently find four or more business class award seats per flight on Singapore Airlines between New York JFK and Frankfurt. And these flights aren’t bookable just using Singapore’s miles, they’re available if you want to spend Air Canada Aeroplan points as well – which will save you miles.
Right now San Francisco – Singapore non-stop has amazing award availability as well. There are numerous dates where there are 8 award seats available, when booking into the future. In fact there are days where both of Singapore’s daily A350-900 San Francisco non-stops have 8 award seats available.
Singapore Airlines does a very nice job making premium cabin award seats available to its own members, often close to departure but almost certainly booked far into the future. The best availability for non-stop awards to Singapore from San Francisco is September – November right now.
Ignore the exoteric meaning of the campaign, and dig deeper for a more Straussian esoteric meaning. Look to the specific language in the video, and the cabin imagery.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
