Tag Archives for southwest airlines.
A new Southwest Airlines says the airline “will open several airport lounges” and tests $500-plus premium credit card products offering access.
Southwest was once the airline that promised “Bags Fly Free.” Now it’s bag fees, seat fees, even expiring credits. Wall Street says this is the fix. Passengers call it betrayal. Maybe both are right.
Airlines aren’t getting a share of debit payments currently. The last major U.S. mileage-earning debit card was the SunTrust Delta SkyMiles product a decade ago.
After abandoning their core business model and customers, Southwest’s CEO is weighing first class cabins, airport lounges, and Europe flights in a scramble to redefine the airline.
Airports from San Francisco to Amsterdam are cutting background noise—but in Denver, Southwest has not joined, leaving travelers stuck with constant announcements.
With marketing dollars from T-mobile, Southwest will begin offering free wifi to Rapid Rewards members starting October 24. The problem is that Southwest currently offers the worst wifi among U.S. airlines.
A clearly intoxicated passenger grabbed another woman’s hair, slapped and spat at her, and shouted body-shaming insults on a Southwest Airlines flight from New York LaGuardia to Kansas City back on June 16. The woman was restrained with zip-ties, and she was ultimately removed from the aircraft back into the terminal on a gurney.
Delta Air Lines is growing to 29 destinations out of Austin. Delta currently flies to 25 destinations from Austin. Along with their regional partners, they operate 22% of flights and offer 19% of seats out of the airport. They’re number two behind Southwest, which offers 39% of flights and 41% of seats. The two carriers are duking it out to be anchor tenant for the new airport lease and use agreement as a new concourse gets built. Delta says they see themselves growing to Southwest’s current size in Austin. But Southwest isn’t sitting still. They think they could grow by 50%. Austin Business Journal quotes Southwest Airlines CEO Bob Jordan: (HT: Enilria) [O]ur intent is to continue to grow our share of the market here…People are flocking to Austin because of the business environment and…
Register to earn a two month companion certificate, where a friend flies free whenever you do (whether paying cash or points for your own ticket) on Southwest Airlines.
Southwest Airlines demanded that a passenger check one of their bags, because carrying a photo in their hand put them over their carry-on allowance. This gate agent would not allow a carry-on, personal item, and a picture “that was a 8×10 peice of paper basically.”
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
