Tag Archives for union.
14 airports have lost all commercial air service in the past three years, and 324 small airports have seen losses of air service averaging 30%.
While the long run trend is fewer non-stop flights in small markets, large hubs have made it economical for airlines to serve many of these markets with a connection. Now we’re seeing fewer – and in some cases no – connections.
The union reported at the end of last week that they’ve come to an agreement over how to handle flight attendants who ‘sell their seniority’ (a group known as ‘the cartel’) offering up their trips to more junior crew in exchange for cash ($200 on average) or other favors.
Now, the idea that Starbucks somehow signals quality is strange. And the brand alone doesn’t matter most, when United served Starbucks it was a special light brew because too many passengers were overwhelmed by deeper flavors. They worked to serve the lowest common denominator taste. But any issue you may have with Delta now serving Starbucks should really be about would you like a cup of it on board?
A little over a year ago United Airlines fired two senior flight attendants who were union leaders. A junior crewmember reported their mask violations, and then the two senior crew solicited false conduct reports against the junior flight attendant in retaliation. United uncovered this, and had no choice but to fire the union reps.
It turns out United fired six senior flight attendants for bullying junior crew. And the six flight attendants are suing for age discrimination.
The airline wants to prevent a mass exodus of staff when they need those staff most. So they impose penalties for using sick time at inconvenient times even when someone is sick (and likely to get customers sick, too). In years past sick calls with documentation were excused but under the point system, they aren’t.
Even before the pandemic United cut flight attendant staffing in business class. They replaced proper plating of meals in the galley by a flight attendant with less attractive pre-plated meals.
The union wants staffing levels restored, and to pressure the airline as part of slow-moving contract negotiations they’re asking flight attendants to report their own poor service.
9,000 people signed a petition asking Delta Air Lines to reconsider. Delta did not respond to the petition.
Now the AFA-CWA union, which is trying to organize Delta flight attendants, is using that to drum up anger at the airline that might help their cause.
Cabin crew at American, Southwest, United, Alaska, Spirit and JetBlue are all unionized. flight attendants at Delta Air Lines are not. This not only helps AFA-CWA avoid the costs of its support for the original lawsuit seeking to have airlines covered by state rest rules, it helps them in their battle to unionize Delta.
Combined with a broad sense of bank fragility in the face of rising interest rates, alongside a concern that we’re late in the economic cycle and potentially headed into recession, United’s announcement worried some observers that it was a sign that consumer spending was tightening alongside shrinking household balance sheets.
But what changed at United? They cite some booking softness earlier in the year. And they made a decision to accrue costs related to a new pilot contract into the first quarter for their projections. Isn’t that… a little weird?
American Airlines isn’t just negotiating with its pilots. They have an amendable contract with flight attendants as well, and have for years. Negotiations have progressed slowly but the Association of Professional Flight Attendants has now presented their economic proposal to the company. And as some in Dallas might say, bless their hearts?
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
