Tag Archives for united airlines.
United Airlines has reached a settlement in a federal discrimination lawsuit filed by the EEOC that alleged one of its managers directed racial slurs and threats at a Mongolian American employee working in Denver catering.
One 91 year old reader – who is still a working actor – shared a story about United that shows initiative, customer service, and just what United employees can and sometimes will do to take care of a customer.
United Airlines is adding free Starlink wifi to its planes over the coming years. They’ve updated the install timeline. Based on experience with Hawaiian Airlines and JSX, it should be faster – and with far less latency – than competitors’ wifi.
While United Airlines doesn’t have a formal, published program to support status extensions, calling or emailing with a request for status extension worked for many last year. If you’re about to see your status drop February 1, you might reach out to MileagePlus.
On United Airlines flight 2479 from Houston to San Francisco on New Year’s morning, just after arrival, a woman decided that her seat was “in the middle of the right aisle” of the Boeing 777 aircraft.
The animal was too large to fit underneath the seat in front of its owner. It was too large to fit on the floor. So the dog’s owner just had it sit beside them, notwithstanding the seat was assigned to someone else. And the dog bumped the passenger out of the seat.
In June 2020, United’s Ethics and Compliance Office received an anonymous tip about her OnlyFans, including photos of her in a flight attendant uniform and bikini shots on Instagram with a link to her subscription page.
The airline launched an investigation in July 2020 and managers grilled her for six hours about her social media presence and demanded full access to her OnlyFans. She refused.
Passenger Karen Ayers reports being in a window seat – selected free with her MileagePlus elite status – on board United Airlines flight 149 from Newark to São Paulo. She wound up with the worst seat choice possible: the man in the middle seat next to her reportedly appeared inebriated. Ayers says he “kept putting his arm over the arm rest on MY side and EVERY time he would do that, he would touch my legs.”
Over 200 United Airlines flight attendants, along with other employees, reported severe gastrointestinal issues after eating the airline’s Christmas holiday meal at Denver airport. Symptoms such as stomach pain, diarrhea, nausea, and vomiting emerged rapidly, with multiple attendants missing work and at least one reportedly becoming ill mid-flight.
The Southwest Airlines pilot union is reeling from an internal investigation of its recently-elected President for what’s being characterized by some as ‘sexual misconduct’, after it was reportedly revealed that he had a romantic relationship with a union staff member in violation of a “no fraternization” policy.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
