Tag Archives for united airlines.
Give A Mile is a unique charity that takes donations of miles and uses the miles to book flights for to book tickets so that those in need can be together with loved ones in their last moments of life, so that people don’t die alone.
Last month a Chase Ultimate Rewards member transferred their points to United, in order to book an award that showed as available at United.com, but wasn’t really available. United wouldn’t send his points back to Chase, and he complained to the Department of Transportation that this was an unfair and deceptive practice. They needed 193,000 more miles than they had in their account. United’s website suggested they buy the miles. They transferred the points in from Chase Ultimate Rewards instead. The award space for business class travel on EVA Air from Chicago to Singapore via Taipei turned out to be phantom and unbookable. The website errored out after they transferred the points. While the space still showed up online, a phone agent said the space wasn’t available and also that they couldn’t send their points…
Lufthansa first class appears to have gone from 121,000 to 154,000 miles each way per person – meaning that a saver award now costs 308,000 miles roundtrip. That’s a 27% increase. And these are tough awards to book, because Lufthansa only makes them available to United’s program members within a few days of departure.
Meanwhile ANA first class from the Midwest and East Coast appears to have jumped to an eye-popping 242,000 miles – an instantaneous doubling in price.
A New York City-based family filmed the start of their vacation flight, departing Newark on United Airlines. They brought their Yorkshire Terriers alone, buying each of the two dogs a seat in business class. The dogs, Amy and Emily, are “task-trained service animals” according to their owner. Do you believe them?
United is offering a 13% discount on domestic flights for travel August 21 through November 13, 2024 using code APRIL19.
United Airlines has seemed to struggle. After a number of high profile incidents, the FAA if auditing safety practices. They’re unable to open up flights to new cities, and have had to defer already-announced service.
And winter is always a struggle to begin with. Delta barely eked out a profit.
Most checked bags in the U.S. are limited to 50 pounds. Anything heavier than that and you’ll pay extra. First and business class passengers, and those with elite status, may be allowed 70 pounds. When you approach the check-in counter, they’ll weigh your bags, and if your luggage is overweight you’ll be assessed an extra fee.
However it’s not always so simple. There’s an unspoken cat and mouse game between airline employees and passengers.
The ideas United is currently surveying for their new business class offer a window not into ‘how might business class be improved’ but ‘how much more money could we make if we offered certain improvements’. They’re taking a commercial approach to a premium product, which is smart, even if some of the current brainstorming ideas like a champagne button seem a bit unlikely to come to fruition.
It’s not very good! But it’s free food! Of course the schnorrers are going to come out in droves and take the food, even if they don’t eat it.
It became international news when a video began circulating on social media of what appears to be a United Airlines pilot performing an impromptu repair on a plane window just before takeoff from Denver to Dallas – Fort Worth.
It’s understandable why the average passenger who might fly once a year would find this strange.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
