united airlines

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Should United’s CEO Fly American When Traveling With His Family?

by Gary Leff

airline cabin
Sep 04 2021

An airline’s CEO gets unlimited free travel, naturally. But United Airlines CEO Scott Kirby is unique. He and his family don’t just get to fly United for free. They can fly as much as they want on American Airlines, any flight in any class of service, as well.

That’s because Kirby was let go as President of American Airlines and immediately became President of United – in a move I hoped at the time would make both airlines better (it’s benefited United). This paved the way for Kirby to become CEO at United.

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United Airlines Had To Track Down Passengers They Let Skip Immigration On Friday

by Gary Leff

Sep 03 2021

Friday afternoon’s United Airlines flight from Dubrovnik to Newark was delayed about an hour and a half on departure. On arrival passengers were let off the aircraft and staff opened a door into the terminal instead of directing passengers to immigration and customs.

The mistake was caught quickly, and as one passenger on the flight put it, the airline worked to “round up all of the people that headed off into the terminal.” Passengers were then held “until they figure out what to do next.”

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Flight Attendant Declares She Doesn’t Have To Follow Federal Law, Ban Carry On Musical Instruments

by Gary Leff

Aug 14 2021

Rachelle Hunt of the Frankfurt Radio Symphony Orchestra tried to bring her violin onto United Airlines flight UA4349 operated by CommutAir from Knoxville to Washington Dulles. However a flight attendant on the ERJ-145 aircraft declared this wasn’t permitted.

The flight attendant declared the passenger kept “on saying federal law” but at United “we don’t go with the federal law.”

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United Has A New Promotion That Makes Status Easy This Year

by Gary Leff

airline seat with teddy bear
Aug 06 2021

United has two new ways to earn elite status for next year. One lets existing elites keep their status for modest spending, while the other gives those who don’t currently have status or have already re-qualified a boost in reaching a higher elite tier.

It’s not quite ‘giving up’ on 2021, but it does make earning status much easier, and still requires more spending than other airlines.

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