United’s Mask Incidents Are Down 50%, Fewer Passengers Misbehaving Than Before Pandemic

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  1. Just my observation from over 40 flights since mask rule implemented: Flight attendants seem less militant about masks now than they did in the past. Mask wearing is still half ass at best but flight attendants seem more reluctant to engage at this point. Good news all around.

  2. The problem with mask studies like the INF is that they don’t isolate all of the factors including human space that impact virus spread. Masks send a powerful message to keep your distance which is undoubtedly far more effective than the actual cloth or paper

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