View from the Wing was mentioned in Sunday’s Denver Post. It’s nice to learn that you helped someone earn the miles for a trip of a lifetime, in this case case to Africa. Thanks for the shout out! This blog has been covered in the Washington Post and I’ve been quoted in the Financial Times, San Francisco Chronicle and many other places. But it always feels kinda good. Even if I do get just a bit mention this time.
washington post
Tag Archives for washington post.
Customer Influence
Keith Alexander, whose Washington Post columns I generally quite like, this week reviews the recent history of customer activism and their successes in changing the policies of travel providers. Last week, numerous complaints prompted Hertz to back off a plan to introduce a $2.50 reservation fee on all of its vehicle rentals in the United States. …Hertz acted on the reservation fee after several large clients organized an e-mail campaign and other regular customers posted a “boycott Hertz” message on FlyerTalk.com, a popular Internet message board made up of some of the nation’s most frequent — and influential — travelers. …In 2002, Delta’s frequent fliers were outraged when the airline reduced mileage awards on steeply discounted tickets. They created a Web site called SaveSkyMiles.com and raised money to send a truck-mounted billboard protesting the change…
View from the Wing in the Washington Post
This blog is apparently recommended for a very specific niche of traveler. [I]f you’re a road warrior who will make three ugly flight connections for triple bonus points, you may want to go straight to a pro-blogger who focuses on mileage programs, such as WebFlyer (www.webflyer.com/blog) If only “pro” in this context meant “participating for gain or livelihood”…
Victory! Bill Bennett
Victory! Bill Bennett concedes that conservatives have lost the culture war: “They’ve won,” says Bennett. “They can’t stand to have won, but it’s over and they’ve won. They get to say and do anything and make billions and castigate us in the process.” Good riddance!
This Washington Post
This Washington Post article speaks for itself. The U.S. Commission on Civil Rights usually investigates discrimination complaints outside its offices. But in the case of its former staff solicitor, Emma Monroig, the agency could have stayed indoors. … Monroig was awarded $150,000 for back pay, mental duress and attorneys’ fees. The EEOC also ordered that she be reinstated as solicitor. … Commission employees have filed nine recent complaints with the EEOC, commission officials said. Three were filed by Hispanics, and the rest by black and white workers. Of those nine, at least three have been settled. In light of Monroig’s award, questions about the treatment of staff, performance evaluations and other personnel issues linger, officials said. Monroig’s odyssey with the EEOC began in 1994, when she filed an informal discrimination complaint. Passman said her claim…





