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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  1. Candidly, the article you cite would suggest that your repeated criticism of AA regarding the lav issue is extremely unfair. They didn’t pioneer the smaller lav, and they’ve got plenty of company in deploying it. Also, there’s little evidence that the smaller lav TRULY inconveniences pax. Of course, everyone would prefer a bigger lav, just like they’d prefer a bigger seat, but would they actually be willing to pay for it?

  2. @chopsticks
    For a $10 savings I would accept chamber pot under my seat in lieu of a lav

    I would also accept a 75% devaluation of my Aadvantage miles. Oh wait, I already got that.

  3. I don’t understand why AS gets a pass in terms of the micro lavatories on the new 737s. They’ve been consistently implementing exactly the same thing, and it sucks. They’ve reduced the “Premium” economy seat experience to a one drink on the single time the FAs drop by, and a package of two fig bars. This isn’t just an American problem.

  4. Just flew a Delta 737-900 and 737-800 this past week. Both had micro sized lavatories. A guy can do his thing, but I don’t know how most women would be able to turn and drop and pull up their pants. Larger people should be informed about the aircraft’s lavatory size before boarding.

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