United Airlines Makes Major League Pitcher’s Wife Clean Popcorn On Her Hands And Knees

Toronto Blue Jays pitcher Anthony Bass blasted United Airlines after a flight attendant asked his pregnant wife to clean up her seating area after their two year old daughter spilled popcorn on the floor.

According to Bass, cleaning up after his kids isn’t his wife’s job – that’s for the cleaning crew.

While I do wish airlines still paid as much attention to cleaning in-between flights as early in Covid, generally there are only a few minutes while passengers are deplaning and before the next flight begins boarding for cleaners to tidy up. You’ll often find that very little has been done, even when there are cleaners that are given that much time between flights.

The popcorn was an inflight snack. Judging by the photo this was a regional jet. It would have been sold by United and marketed as United (Express). But technically the flight attendant would have been employed by a regional carrier operating for United.

Here a roughly week-old photo of the family.

Apparently given how high profile the complainer is, United is mollifying the situation and siding with the passengers over the flight crew, as relayed by Bass.

Honestly though asking passengers to clean up after themselves doesn’t seem all that outrageous to me. Indeed it’s an important lesson to teach children, and the flight attendant shouldn’t even have to ask! And as a consequence for making a mess that’s far less significant than being banned from the airline and having your return ticket cancelled which happened to someone on another U.S. air carrier.

Kids can be messy. Sometimes it’s unavoidable, though in my view it’s not unreasonable for the carrier to want passengers to control and clean up after their children. I wonder if how you feel about this decision depends on whether you’re a parent or not, or whether you’re the parent of a current toddler or not?

(HT: @Coolrun84)

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  1. Of course, United wants to put a lid on this story very quickly but the fact that an employee of any service company would even consider asking any passenger to clean up after children is amazing.

    Yes, decent manners is to clean up after oneself and, better yet, not bring snacks that create a mess but, unless there is willful conduct to create a mess, it is just part of the business that airlines have to be willing to correct on the ground at the next flight.

  2. This is just ridiculous… He just ended a person job over some spilled popcorn. All they had to do was just pick up the food from the floor. Just plump ignorant.

  3. Having a woman almost 6 months pregnant crawl around to clean up the floor is stupid and cruel, if indeed that is what happened. Regarding being tangentially related to sports–that is irrelevant except to get publicity for the incident. (But then I ignore professional sports; on line to register for a triathlon a friendly fellow named Favre was behind me. Never heard of him, though he played in my city.)

  4. In general, parents should clean up the mess their kids as the mess and the supplies available to them allow. Did your kid throw their snacks all over? You should pick it up. Did your kid accidentally spill a beverage in a restaurant? That’s going to require an employee with a mop.

    But, flights attendants are not politeness police, and should absolutely not be telling customers to clean, even if the mess is of their (or their child’s) own making.

  5. Imaging being fit enough to drag 2 kids through the airport, but not being responsible enough to be a parent….flight attendants aren’t their mother — if she was unable to clean up after her kids, she shouldn’t have been flying alone. The entitlement is amazing. If i dropped popcorn, not a single person would have to tell me to pick it up, because my mother raised me right!

  6. I clean up after myself and kids. Of course, I also have taught my kids not to make messes in the first place.

  7. I love how yet another selfish entitled person thinks that everyone else exists to clean up their messes. I’m sorry, but if you are not willing to pick up after your kids then DON’T HAVE ANY! This is the same parent who will allow their child to behave like a wild animal and do nothing about it while the child disrupts everyone around them.

  8. This comes down to parents setting a poor example for their children, where they can make a mess in public and not have to clean it up.

  9. Also depends on if they have a connecting flight they need get to. Lots at ‘play’ here if you will.

  10. Also, 22-weeks pregnant? How is that relevant? Thats barely over halfway along. The majority of 22-weeks-pregnant women are working. It’s not a disability that prevents taking care of your existing children!

  11. They’re flying economy which comes with a certain level of expected service, and it doesn’t include a maid. I think it was a reasonable request from the FA, but no level of request is going to change entitled behavior.

  12. Entitled, multi millionaire jerk sport jock, probably didn’t graduate from college. My wife and I often picked up after our children if they made a mess and once they are five they can help clean up the mess to learn not to make a mess, just another spoiled super stat athlete , we shouldn’t be surprised.

  13. And this my friends is truly what is wrong with society today. Children are being taught they can do anything and are “entitled.” You will not want to be associated with the adults these children become.

  14. If the kid spilled a little popcorn by accident, the crew should help clean it up, that’s part of service. I was a waiter, and we certainly didn’t expect parents to clean up some spilled tortilla chips or a spilled beverage (though, they often offered). However, if the kid was tossing popcorn around and the parents were doing nothing to stop it, the crews response was the correct one.

  15. 30west,
    YOU jumped to conclusions and are wrong
    Anthony Bass played for Wayne State University where he went to college.

    If the mother was at home, she obviously would clean up after her kids or teach them to clean up after themselves (how much cleaning up can a 2 year old do?)

    The point is that she would have her own cleaning tools if she had to do the job herself. She doesn’t because she is a passenger. Crawling on her hands and knees at someone else’s request (or order) is beyond reasonable.

    United has cleaning crews that have the tools to do the job.

    The option for United is either to ban allowing kids to eat on their planes (see how that goes over) or ban kids.

    Unless they do either of those, they will need to accept cleaning up after passengers – and not just kids.

    The fact that United quickly said that they do not agree w/ the flight attendant’s actions shows that any reasonable person sees that the FA was way out of line.

  16. I side with the flight attendant. So sick of the messes YOUR kid makes and expect someone else to clean it up. Don’t care who she’s the wife of. Your kid, your mess.

  17. Disagree Gary – it is one thing to ask passengers to hand over trash and similar such items to minimize work for the cleaning crew. It is a separate issue, IMHO, so ask a passenger, especially a pregnant one, to get down and clean a mess off the floor. Hell I’ve dropped nuts and other items. I leave them there assuming they will be picked up by the cleaning crew and that is how this should have been handled. I’d have probably caused a scene and gotten walked off the plane because there is no way I’m taking a sky waitress’ order to get on the floor of a plane and clean something up.

  18. People are pigs. They leave their stuff in the boarding areas, all along the concourses and of course on the planes. Making a person clean up after their unruly kids should not be controversial. Is it be because she’s pregnant or who her husband is? Regardless. Have some class and humility about yourselves.

  19. I can undertstand as a responsible parent she should police the area and clean up any debris left on or near their seats but to make her crawl around on the cabin floor of a plane is insane. Did the flight attendant even offer her a broom and dust shovel?

  20. As an airline employee I see the potential for some gross exaggerations with the claim.
    FA’s going through and asking for garbage is part of their job. It helps with the flip.
    Could be wrong but I doubt there is a single FA that would risk their job by asking someone to get on their hands and knees to clean up the popcorn.
    Mom was probably asked for trash and made a big deal out of it because of who she married.
    God forbid you have to clean up after your own kids.
    I have cleaned some planes that were disgusting because parents refuse to clean up after their children.
    There’s more to the story, obviously.

  21. Two thoughts on this: 1. While common courtesy would suggest that yes, we should pick up after ourselves, I find it odd/aggressive that the passenger was directly asked to pick up the mess. 2. A woman who is 22 weeks pregnant is in her second trimester/fifth month of pregnancy and may or may not be obviously “showing”. She also may or may not be dealing with nausea or any number of unpleasant symptoms that some of the men commenting don’t seem to appreciate. Without more info, it seems both sides are somewhat in the wrong, but to me mostly smacks of just another example of the decline of customer service in the not-so-friendly skies. I witness boorish passenger behavior, including adults making – and leaving – messes regularly, so it does seem quite unkind of the staff to target a mom (pregnant or not) traveling solo with young kids.

  22. Clean up after your children or have them do it. Doesn’t matter if she’s the wife of a Pitcher, President or truck driver.

    Correct your children now they are not in titled

  23. @ Tim Dunn , you are wrong , I was guessing since many baseball players don’t graduate, neither did he a quick Google search shows he did not graduate, he went pro as a junior , not that any of that mattress.

    Next I pointed out a FIVE old can help clean up their mess obviously a two year old can’t.

    My wife worked full time as a nurse until a month before my kids were born , crawling up onto gurneys to do CPR compressions on people coding, sorry I guess MLB wives are more delicate than the rest of society’s pregnant women.

    What a joke entitled millionaire husband wants the servers to clean up after them, not surprising at all.

  24. I charged several people over the years for messes they left in my car after I gave them an Uber ride. Never once did I ask if they were pregnant or married to a famous person.

  25. Your kid made a mess. Take care of it; preferably by teaching your kids to clean up after themselves when age appropriate. Until then, it’s your mess. Take care of it.

  26. Pro tip: Just step and crush all the popcorn into small little pieces so it is impossible to pick up without a vacuum, then just say you cleaned it up as best as you could with what you have. Also, can we just get rid of flight attendants at this point? 1 security guard on each flight is basically all we need.

  27. REALLY DUDE
    HOW ABOUT YOU CLEAN THE STADIUM SEAT THE NEXT TIME SOME DRUNK DROPS HIS HOT DOG AND SPILLS HIS BEER. CLEAN UP AFTER YOUR KIDS. THEY’RE FLIGHT ATTENDANTS, NOT JANITORS.
    THEIR MAIN RESPONSIBILITY IS FOR YOU AND YOUR KIDS SAFETY, NOT CLEANING UP YOUR KIDS MESS!!!

  28. When traveling from Paris to LAX when my twin sons were 2 1/2, I traveled with a small whisk broom for any cleanup emergencies. I was also a former flight attendant. Many ground stops do not have a cleaning crew come on board, it is only the FA’s who tidy the cabin.

  29. Your kids made the mess so clean it up!!! The world doesn’t revolve around you!!!! I don’t know what has happened to the people wha are so entitled!!!!

  30. @Fred…I hate to burst your bubble, but Anthony Bass and his wife, Sydney Rae James are AMERICANS who happen to be living in Canada. So, before you start flinging uninformed comments, please do a 10-second google search. Her behavior and your comment are why Americans have the reputation around the world that we have. Flight attendants are not our servants and not everyone from outside the US is moron. Grow up.

  31. Who does this? If you or your kids make a mess, you or your kids pick it up. Teachable moment here. If my kids made a mess or spilled something in public I’d ask the associate to hand them the mop or towel. They learned. And agree 22weeks is not I’m going into labor status.

  32. I saw a comment where someone called the FA sky waitress, please scream out waitress when an aircraft is in distress and see if you will get any assistance.
    In this case involving 2 small children with a single parent, compassion should have kicked in and cleaning crew notified that popcorn is all over the floor so be prepared so the next flight can be on time. But I also understand the entitlement element.

  33. I saw a comment where someone called the FA sky waitress, please scream out waitress when an aircraft is in distress and see if you will get any assistance.
    In this case involving 2 small children with a single parent, compassion should have kicked in and cleaning crew notified that popcorn is all over the floor so be prepared so the next flight can be on time. But I also understand the entitlement element.

  34. If the child made a big mess I can understand asking someone to pick it up. A few dropped pieces, no. Part of the job of the flight crew is to straighten the plane, then the cleaning crew comes on to finish. If you don’t want messes on the plane, don’t offer snacks that make messes.

  35. When my sons make messes I pick up what I can with my hands. Usually I’m told to forget it but I go ahead and get up what I can.

  36. I’d be interested in what dialogue was used in “making” the wife clean.

    I clean up after my kids where I can. At 6’5″ I cannot often get in hard-to-reach areas in coach. Judging by the trash I’ve seen elsewhere, I am not alone in not always getting all of the litter from my kids. I do make an effort, though. Reasonable people should. We live in a world with others, not just ourselves.

    That said, it isn’t unexpected or unreasonable for customers to generate a modest amount of trash that may need to be picked up behind them. Restaurants have staff to clean tables between customers. Hotels have housekeepers to (at the very least these days) clean rooms between customers. I’m not going to pay for a plane seat and then be ordered to be a custodian.

    It’s hard for me to believe an actual instruction was given from a F/A to the woman in question. Perhaps a pointed question was made, as in, “are you going to pick that up?” and the passenger felt shamed or pressured into doing it. I am not sure what my actual reaction would be to an order, “clean up that mess from the floor,” but it wouldn’t be pretty.

  37. @William Jones “He just ended a person job over some spilled popcorn” if what has been said is true, that the F/A ordered a customer to clean the plane, or perhaps at the very least created an impression that cleaning was mandatory, then the F/A should be terminated from his or her role. Perhaps re-assigned not somewhere customer-facing.

  38. Making a pregnant woman get on her hands and knees of a filthy airplane to clean up some spilled popcorn THAT THE AIRLINE ITSELF handed to her kids? Those of you defending the airline are batshit crazy.

  39. @Joe:
    “Gentle reminder….she’s pregnant, not handicapped.”

    But but but that’s one and the same these days.

  40. I just really wonder what actually happened here. Was the flight attendant just being sarcastic, and it was taken to heart? I find it really hard to believe that the mother was “ordered” to get on her hands and knees to clean… and that the mother actually complied with the order. This story is nothing but one of entitlement and publicity.

  41. If a Google search is correct, that family earns millions of dollars a year…fly private with no worries about the mess. Problem solved !

  42. United Express flight attendants clean the plane themselves. Only mainline flights have cleaning crews. I’m sure no one “made” her crawl on her hands and knees, but rather simply asked that she pick up after her own child. If it required the crawling, then the same would have been required of the flight attendant. How is that ok?

  43. Parents are responsible for their children. If she saw that her child was making a mess with the food, then it was her responsibility to remove it from the child. But instead, she allowed her child to make the mess as she assumed that “the help” would clean it. Such an entitled assumption.

  44. If your child makes a mess, CLEAN it up. They do not clean cabins after every flight!! One this ENTITLED parent noticed the child was making a mess, it should have been corrected immediately! Everyone doesn’t have children, and I’m sure they aren’t thrilled to sit on the next flight with popcorn all over the place from prior ENTITLED parent. Pick up after your children, make them pick it up or bring you own non messy snacks for them. Or if you feel ENTITLED enough, leave the kids home. The rest of society has to deal with the mess left behind. I’d LOVE to see childess flights

  45. I think that there should be a small broom and dustpan onboard planes (both with a medium length handle appropriate for the space). Sometimes messes happen and this would have been a simple one to sweep up but to reach by hand is hard in the tight seating.

  46. I work for an airline, people can leave reasonable popcorn messes, and very UNreasonable popcorn messes. Id have to see it to judge, I traveled a ton with little kids and I’d say pickup any big piles so it’s manageable by the cleaners. And consider, if every passenger in every seat left a huge mess, even with a good cleaning crew the next flight goes out late, now inconveniencing all subsequent flights/passengers for that jet that day….could be 100s of people. Flight attendant ratio is about 1 per 50 pax, so your time is basically 1/50th of 1 flight attendant, in economy, but people do try and command a lot of attention who don’t get that concept Just be respectful of what’s really possible to do on that ratio and between flights not to delay the next 5+ following flights is my best advice.

  47. Airlines aren’t perfect, but I would have been bummed to see airline get slammed for this.

    It’s nice to see a huge majority of reactions to his tweet tell him to clean up after his kids the way you clean up after your pet at a park, or to fly with a nanny to help, or to not bring messy snacks for kids. Why would you bring popcorn for young kids to eat on a plane? So clueless and inconsiderate.

  48. Dear Mister B Ass: You throw a ball for a living in some children’s game instead of contributing something to society, and you’ve also contributed to overpopulation if this is the third child you’ve been the sperm donor toward. You have nothing valuable to say, so shut up.

  49. They are not our servers but they are supposed to clean the plane ,the lady have enough with 2 small children to take care and 1 in the oven. ,
    That fly attendant suck

  50. Wow he’s really getting raked over the coals for this, especially from other parents who know what it’s like to raise kids. I hope it was a learning experience for him and he comes away with a new perspective on being responsible.

    But I’m not optimistic on that part.

  51. If the parent was not trying to prevent her kids from tossing popcorn all over the seating area she/he needs to clean it up as much as she can. If we are talking the normal spillage from eating popcorn the call out was out of line. The choice to give toddlers a bag of small bits of food was incredibly dumb. Kids wave bags like popcorn around often, in effect throwing the popcorn all over the place.

  52. Entitle much, dude? Your kid made a mess and it’s the responsibility of ‘ the cleaning crew’ to pick up after your little darling? Get a napkin: you are drooling all around that silver spoon in your mouth.

  53. If the airline was stupid enough to serve popcorn, then they should expect to clean up. Any parent would tell you that is not a snack they would bring in a public area with a toddler.

  54. A classless passenger adds to America’s morbid obesity by giving snacks to a child who throws it like a toy. And gets a wage slave fired. Morality? Civility? Millionaire sports family can afford to fly PJ; I can’t. Next time I fly UA, I’m going to throw popcorn until I get GS for life. Why not?

  55. omg–i wonder what their house looks like–does mom not clean at home as she is pregnant? and why cant you make this a teaching/learning moment and have your kid pick it up??

  56. Seriously?! Traveling with a two year old requires a great deal of physical stamina! If the woman is physically fit enough to do that she is physically fit enough to clean up after said kid. I can’t believe these people are so entitled that they are complaining about being asked to clean up their own mess. I’m betting this woman handed the bag to the two year old and let her/him go to town without a single thought to the person who had to go behind her and clean it up. I for one am glad that person was her.

  57. As expensive as airline tickets are one would think the airline could afford a clean up crew

  58. There is absolutely nothing wrong with a parent cleaning up after his/her child. However requiring a 22 week pregnant woman to do it on her hands and knees (as a matter of fact any passenger on their hands and knees) is ridiculous and unacceptable. I get there is little time in between flights but there is no reason that Airlines don’t have a small broom and passenger in the events of accident!

  59. If you are careless enough to give your 2-year-old popcorn on an airplane, you should be willing and able to clean up after that 2-year-old. The justification that it was an airline provided snack abrogates any parental responsibility for their kid and said kid’s behavior.

  60. The sad part is he thinks his wife is too good to clean up their children. She wasn’t too pregnant to pack and get herself and the children ready for travel but she is too pregnant to pick up after them. Maybe she shouldn’t have more kids because she can’t handle the responsibility. A flight attendants job isn’t to be your personal servant but to ensure you can get off that plane in the event of an emergency and to save your life if needed. Furthermore, you have no problem with a flight attendant crawling on their hands and knees for your obviously entitled family. I’m surprised you don’t have your own private jet.

  61. Ultimately they’re all in the wrong. The passenger should have been proactively cleaning up after her kids, but if she was going to be entitled about it, the flight attendant should NOT be asking passengers to clean.

    If Untied doesn’t provision planes with the equipment to clean up small messes in the aisle (any passenger is capable of accidentally spilling a bag of airline-provided popcorn) that’s an airline problem.

    Coming from someone who recently spilled some to-go food at the feet of the flight attendant doing the safety briefing. I was mortified. He handed me napkins and I quickly picked it up hoping as few people as possible noticed.

  62. As a former flight attendant, no I wouldn’t have asked a customer to clean up popcorn . They can call ahead for a cleaning crew to handle even if a short turn around. To specify popcorn, cleaners can bring in the proper tools for clean up. This was degrading to the passenger and poor customer service.

  63. Sh*t happens. Just ignore the F/A. It isn’t her job to clean the plane either. Remember, they are there primarily for your safety.

  64. Witnessing my kids making a mess would have resulted in my taking the popcorn away and having them clean it up once it was safe to do so. That’s how they learn. Also as a parent if they are too young to clean it up it is my MY responsibility to leave the area as we found it.
    Call me “old school” but that’s how it went down. I guess the expectations here was do as you want and leave the problem for someone else?

  65. Just got off a DCA-ORD flight. The inbound aircraft was delayed so our outbound was also delayed. We started boarding while the wheelchair passengers were still deplaning. If a clean airplane isn’t that important to the airline,, it’s not that important to me either.

  66. This would get no attention if she were the wife of a truck driver.

    If she was the wife of a truck driver that looks like the flight attendant should not have been asked to pick up the popcorn. Which kids need to be taught manners? I am sure the kids that look like the flight attendants are allowed to kick the back of others’ seats while playing video games or have the giant dogs sit next to people because animals have more rights that people who do not look like the flight attendants.

    When did manners trump being a brat???

  67. Former UAL flight attendant here. I don’t care if you are pregnant, handicapped or a major celebrity. No one deserves to be able to treat employees as if they are dirt. At 22 weeks pregnant the baby is about the size of an orange- no one would even be able to tell that you are pregnant! Also, as the mother of 3, I know better than to hand out snacks that they are guaranteed to destroy a public environment with. Come on, check your privilege- you just play a sport.

  68. He has a 3 million dollar contract this year. Spend a little of that and have a helper travel with your wife if she is so incapable of cleaning her kids’ mess. Just another example of an entitled couple that doesn’t think they have to answer to anyone.

  69. United really should rethink offering popcorn as a snack on a flight. Do they not see what a movie theater looks like after just one showing, and there isn’t even turbulence there. I don’t think flight attendants should demand anything from passengers. He definitely sounds entitled in his tweets, but the airline is in a service business. Part of that service is cleaning up after passengers.

  70. ‪Ever seen the floor of the economy cabin of a 747 littered with ‬opened, empty tuna cans?

  71. If the mom weren’t pregnant, I’d be more sympathetic to the criticisms of her, but if she’s 22 weeks pregnant, I wouldn’t ask her to do it.

  72. Regional airlines makes the FA clean the cabins (too cheap for cleaning crew). The cabin attendant did not want the clean up after the kids and made the wife get to work. Parents should clean up after their kids but it’s not always possible to get everything. FA’s at regionals are usually lower end and very, very controlling since they have little in their life. The regional carrier should be contacted in addition to United.

  73. Check out the photo. It’s not a huge mess so the 5 yr old could have easily picked up the popcorn. And did the FA really ask your wife to “get on her hands and knees” to pick up the mess? I doubt it. Your wife could have just leaned down to clean up most of it. You’re making a big deal out of nothing. Get over yourself.
    Two rules to live by: you break it you buy it. You make a mess you clean it up.

  74. Unreasonable to ask anyone to clean floor. Airplanes are so cramped I can’ barely move let alone pick something off the floor! Duh… don’t serve popcorn… or anything else that is excessively messy.

  75. You do not give a small child a whole bag of popcorn..You give them 6 at a time ..If you let them dump it on the ground maybe they need to help with the clean=up.. And if 22 weeks is too much fo her bring the nanny and she can keep the popcorn from being dumped..

  76. Just because your husband is a @bluejays super nothing, doesn’t mean you can be a #Canadian slob. Are you that entitled that maybe you could’ve apologized to the flight crew, they are not custodians. They are there for your safety. #United thank you for making this “Karen” get on her hands a knees to clean up her children’s mess.

  77. First off airline didn’t give them popcorn. It’s Garrett’s that they can buy on the plane. I can’t imagine this was a normal mess. The flight attendant wouldn’t risk her job over a small normal mess.

  78. The cramped economy class seats that airlines have stuffed passengers into make it very difficult for the average American adult to clean up a mess of popcorn off the floor of a full flight.

    For much like the same reason like the crew now say it’s not allowed for passengers to lie down on the floor between seats/rows to sleep, should they really be encouraging passengers — particularly pregnant passengers — to be down on the floor for prolonged periods to pick up a mess that takes a very long time to pick up without having the tools provided to do so?

    By the way, just as with LEGOs, so with popcorn here’s what I’ve seen some do to pick up a mess off the floor: use one flight safety briefing card to scrape the pieces onto a floor-hugging open safety briefing card; and once the pieces are on the flat/open briefing card, pour carefully into an unused barf bag; repeat above until clean.

  79. Gee, this kind of situation sounds like a good time to teach one’s kids how to become responsible adults. If I made a mess, I was to clean it myself, no matter what age I was.

  80. I read about this incident in another platform. It was bothersome to read the dad’s audacity regarding his wife having to clean up after their children. After learning the emphasis being placed on the fact dad is a professional athlete and is entitled makes this situation even less favorable. Clean up after your kids. Period.

  81. If I throw garbage out the window as I drive….. Can I say ‘its the citys sanitation job to pick this up’? Or should I dispose the trash in a proper receptacle?

  82. Vasectomy might be a solution if you think you are that entitled. Bring a nanny. You should be able to afford it since what you do is not really necessary in society.

  83. What are the airline’s regulations on this case? But if I had to bring children that young to travel with me, and I am on my own (I am not clear the hubby was present there), I would at least make sure they have all they need to be the least of a nuisance to other passengers, and giving them popcorn would not be in that list! We know children are unpredictable in such closed quarters, if all they did was to spill popcorn around, well count yourself lucky! However, I don’t think the flight hostess should have asked the mother to clean that up, airline tickets are much more expensive now, the airline can and should afford an efficient cleanup crew.

  84. The price of a ticket does not give anyone – let alone some kids associated with some or prima donna athlete or celebrity a right to create a pig pin on a plane or anywhere else.

  85. Let’s get a grip here and look at some facts without all of the CLICK BAIT sensationalism…

    She wasn’t 9 months pregnant and barely able to waddle around- she was completely ccapable of controlling and cleaning up after her kids.

    NOBODY made her “get on her hands and knees” to clean.

    A container full of popcorn in the middle of an aisle on an airplane definitely creates a slip and fall hazard for all of the other passengers.

    Flight attendants have 200-300 passengers to take care of…. it really is NOT all about this woman and her kids….

  86. Entitled generation believes it’s somebody else’s responsibility to do work. My parents taught me to clean up after myself, and I taught my daughter the same. Maybe it’s time he and his wife learn to take responsibility for their children. The flight attendants have their duties for expediency, safety and, lastly, comfort of the passengers.

    My guess is that his wife was angry, and he had to “be the man” and stand up for his wife and bash the airline over social media. He should air his dirty laundry with the airline before sticking it out for us to have to smell.

    It’s unfortunate that popcorn was spilt. I hardly think a 5-yr old be incapable of helping Mom cleanup after the younger sibling. What does she do at home…and how did the 2-yr old be given the chance to spill the popcorn in the first place?

  87. No. It’s about self-entitlement. It’s your kid. It’s your mess. And stop being overly dramatic and airing your grievances on social media. Pretty certain nobody from the airline said get on your hands and knees, But rather that you should clean up after yourself or have your children do it, which is a good lesson to keep the kids from growing up to be a entitled punk like their father.

  88. Insufficient time allotted for professional cleaning in-between flights is not a consumer problem. It is an airline problem. It is inappropriate, especially on the tail end of a global pandemic, for makeshift, consumer -volunteer cleaning.

    For one thing, this is not a restaurant. This is a vehicle hurtling through the air. Does United want to demand that a pregnant woman unbuckle and get on the floor and then hit turbulence? Do the responders so eager to see toddlers cleaning up after themselves really want to see that child turn into a projectile if there’s an unforeseen or unavoidable air-pocket? Or mechanical failure?

    Clearly the answer is very simply: do not serve popcorn on flights with two and five year olds unless the air stewards have floor sweepers.

    Also: if you can’t figure out a way to have a professional crew clean that cabin on the ground, you ought to figure out how they can clean it in the air.

    This is the dumbest conflict ever.

  89. Your kids, your responsibility? You should know better to give kids popcorn most any age in certain public areas.

  90. Why is a 2 year old given popcorn? Major choking hazard on a flight to boot.
    I call B.S. I have never heard of popcorn on a flight.

  91. Good I stand with the airlines because she with someon famous has right to do what they want

  92. Why was the two-year-old not sitting next to a parent to help with messes or behaviors to start with? Your kids are your responsibility. , especially at two when self control is not fully developed. Pay a nanny to travel with you if you don’t want that responsibility. Leaving a mess for someone else to clean is childish even for a parent!

  93. @CShaffer:
    > Entitled generation believes it’s somebody else’s responsibility to do work. My parents taught me […]

    “My parents” indeed. I ask you the same question I did decades ago to people complaining about this very same “entitled generation” (who were school-age at that time) expecting participation trophies: Who exactly were the folks raising this “entitled generation”? Who were the ones handing out the participation trophies? Who were the ones who failed to teach responsibility? It certainly wasn’t the “entitled generation” themselves, so who? Funny how this was always met with indignant silence, deflections, or a quick change of subject.

  94. Made her get on her hands and knees huh..if this isnt the dumbest.. Shes a whole grown woman and IF that was asked of her she would be stupid for doing it. Just clean up after your kids lady or have the kids help to tidy as much as possible. Husband is high profile? Not here he isnt…just screaming entitlement and just finding another way to make the news…Shes got two kids and should know to never give the kids a whole bag of popcorn…just a few at a time.

  95. As a parent I am so sick of people acting like their kids are gods and the world is their trash can. How outraged would this guy be if his family got on a plane and found popcorn all over the place from the previous people? What on earth was he expecting the FA to do, stop service and pick up after his kid? I don’t get it. I taught my kid from an early age to not throw things and if he did, it got taken away. He’s been flying since he was 4 months old and we figured out what worked and didn’t real fast bc if he threw something on a plane, one of us was cleaning it up. Not because someone told us to, but because we are decent human beings who aren’t entitled. And the 20 week pregnant thing is just dumb. Either she is a capable adult taking care of two kids alone on a flight or she isn’t, in which case he or someone else needs to fly with them to help.

    Now that doesn’t absolve the airlines for not cleaning between flights, but that is a separate issue from whether it is a FA job to clean up after messy passengers. It’s not.

  96. What was wrong with the Daddy cleaning up the popcorn? He wasn’t pregnant! I am personally offended that he was offended.

  97. Airlines serve food and drinks just like restaurants. Part of a flight attendants job is clean up food and drink if necessary. They are paid to do that. That is part of the service paid for by the very expensive airplane tickets.
    Especially if they serve messy popcorn. It doesn’t matter who spilled it. I don’t expect my customers to perform any of my job duties. Also do not think it is necessary to teach toddlers about personal responsibility on a tiring confined plane ride. It is enough if they are quiet.

  98. Really? If the airline offers popcorn they assume the risk of it being spilled. How many of you clean up spilled popcorn at the movie theatre? … exactly.

  99. People feel entitled when they fly. Apparently she was flying alone with the two kids. I’ll give her that….but…POPCORN and children = a mess! So she should have been aware as the mess became apparent. Mr BIG SHOT he of NEVER LIFTING A FINGER in the clubhouse or anywhere else he goes should STFU! Cleaning crews are basically only used at the end of an aircraft day on layover. If it was an RJ likely the turnaround is short and they don”t have time to do a thorough clean. The FA probably knew time was of essence so……MOM….learn a lesson from this

    w

  100. Hey A. Bass, how did whining over social media work out for you???
    I can’t believe the entilement some people have these days. Your kids… your mess….YOUR PROBLEM!!!! End of story.
    And, no one is believing that anyone from United told your wife to get on her hands and knees to clean up the mess.
    Just disgusting…..

  101. So who will clean up after these children when the family is at home or anywher else for that matter? I’m sure they are fortunate enough to have some hired help for this.

  102. @Joe. Or you could reserve the cargo space for people named Joe. Remember you were a child once.

  103. Why haven’t we seen any videos from other passengers on the plane about this? Passengers take video of everything. I haven’t seen anything about others who witnessed this. Maybe I missed it.

  104. No wonder he didn’t think his wife & 5 yr old should clean up after themselves. Did you ever get a look at all the trash in a MLB dugout during a game?

  105. I am sure if the popcorn was spilled at disembarking, the woman would not have been askled to clean, the cleaning crew would have done it.

    In the air, spilled popcorn in the aisle is a hazard for other passengers passing through and there is no crew to clean it, because stewards and stewardesses have much other stuff to take care of (except pursers, maybe, they are always the least busy).

  106. I saw another article where the woman’s sister said she was a high risk pregnancy and flying alone with 2 children, High risk pregnancies aren’t allowed to fly, let alone with 2 children. YOU had to clean u0 after your children, boo hoo,

  107. I’m not sure she was force as claimed. She was probably asked to help clean up the mess her child made. I would have picked up way before being asked, no way would I become fodder for the masses. And it’s the proper thing to do.

  108. @Red. I don’t clean crumbs off the table but I do get what I can off of the floor with my hands. There is going to be some stuff to clean up for the employees. I don’t have to make it worse. My son left some fingerprints and smears all over a mirror in a restaurant. I asked the waiter to give me some glass cleaner. He said it was ok. At least I offered. My son and his dad trashed a motel room. He took the attitude that housekeeping can get it up. I got up what I could. Again don’t make it any harder for them than it has to be.

  109. This is ridiculous! What you pay for tickets they should have someone pull out a hand vac or something to clean things up between flights, and should not be asking any man or woman to clean up popcorn off the floor,( the filthy, dirty, floor,) no matter how important the person is. It just goes to show you that the plane is not cleaned before you arrive at your seat
    . Next thing you’ll be having to carry your plates back to the kitchen in a restaurant maybe even washing your own dishes.
    ‍♀️

  110. Passengers should definitely clean up after themselves as best they can- especially with young children. They should be included in the cleanup- it’s a teaching moment. Those flight attendants are there for safely and are not servants!! These people are entitled brats and yes I mean the parents. She’s 22 months pregnant – not 8 months. They need to focus on someone other than themselves. Or fly private- and make all the mess you want. Though I would never fly someone twice if they did this in my plane.

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