A United gate agent this morning apparently told women they’re not allowed to board in leggings — that if they wanted to fly flight 215 from Denver to Minneapolis they’d have to put dresses on over their athletic wear.
The flight took off on time, women apparently they ‘covered up’ as required by the airline. Although two girls may reportedly have been denied boarding.
United’s twitter team is defending the practice. First, that it’s up to the discretion of the gate agent to decide what passengers have to wear onboard.
Then that it’s in the airline’s contract of carriage that passengers have to be ‘properly clothed’ — something that’s not defined there, but that the gate agent and the twitter team seems to believe means that women may not wear leggings if they want to fly.
Southwest Airlines, which used to have flight attendants in hot pants and ticket machines called ‘quickies’ has been the airline most often to deny boarding over female attire and last month a woman’s cleavage got her kicked off a Spirit Airlines flight. While plenty of men are kicked off for their actual behavior, it doesn’t often seem to be men removed for how they dress.
And here this isn’t about clothing that’s too sexy, it apparently began with United shaming a 10 year old girl who was wearing grey leggings.
Considering that passengers will now start tagging @United on twitter asking whether their attire choices are acceptable (think about this: United Airlines as arbiter of fashion), this won’t end well.
If the airline is going to enforce standards of dress, they need to make clear what those standards are and need to apply them fairly and consistently and in a way that doesn’t shame or single out women or girls for what’s become normal clothing choices. Just watch any long haul flight board, and passengers wear whatever makes them most comfortable.
(HT: @bytebot)
Update: One Mile at a Time has a theory that the passengers told they had to change were nonrevs, who do have separate dress code standards from passengers. Indeed, the 10 year old girl could have been with parents all using buddy passes. Even if this were correct,
- United’s official voice cites the contract of carriage for the proposition that a paying passenger could be denied boarding for wearing leggings. This shouldn’t be United’s position, and deserves push back.
- Jeans are acceptable on United for nonrevs. United gives out pajamas in business class on flights over 12 hours, including to nonrevs.
- It may be time to revisit nonrev dress code rules, norms change, indeed Delta liberalized their rules a decade ago (“if the attire is appropriate for a revenue passenger to wear, then a non-revenue passenger can wear the same attire.”).
Update 2: United now confirms the passengers were traveling on passes, as Lucky suspected. As I write in my update, I don’t think that changes much. United still said that it would be acceptable for a gate agent to deny travel to revenue passengers wearing leggings and needs to walk that back, and the rules are antiquated for pass travelers as well.
I can’t believe I am reading this! It’s like banning jeans!
FIrst the gate agent says she doesn’t make the rules, but the tweeter team says it’s up to the gate agent, so which is it?
I’ve seen the Southwest articles before and thought it utterly ridiculous, particularly since they fly to places like FLORIDA where it is hot as hell, along with most of Texas and the “Southwest” where temperatures frequently top 100-120 degrees in the summer time and they’ve denied boarding to women and teenagers in tees/tank tops. They never refuse young men in tanks, only the girls/women and I’d rather suspect it was a spite/jealousy thing. The standard attire for much of FL during the summer IS a tank and shorts, as a former long time resident there I can say that most people don’t think much about it and consider it normal wear, I’m guessing the same is true for residents of places like Phoenix and Las Vegas where it is crazy hot. I think it is crazy to refuse boarding to someone for wearing leggings, what is the standard in that? The “type” of fabric? The cling factor? The percentage of polyester blend? Because tons of women wear leggings and long sweaters and boots all winter long! It isn’t considered athletic wear unless you put it with a tee or tank and jogging shoes! If these girls were wearing leggings with a sweater would they have had the same issue? Is it the top or the bottom that upset these old hags? Again, would they have said the same thing if it was a 70 year old lady wearing her leggings with a tee and tennis shoes? Because I’ve see plenty of that on planes too and no one ever said a word. Shame on United.
Sometimes I am shocked at how some agents are incapable of using common sense. Unless the said leggings were see through or had huge holes that showed their parts that shouldn’t be showing….i can’t imagine why this gate agent would deny boarding. I guess that’s the problem with leaving a policy like this up to the gate agents discretion. I’m a guy and know nothing about women’s fashion…but aren’t leggins akin to sweatpants for men? While I’d never wear sweatpants on a plane (or in public), I can see the appeal to wearing these types of comfy clothes on a plane.
I think I’m actually more surprised by the UA twitter rep though. He’s basically stating UA can do whatever they want because the CoC backs them up. While that might be true, seems a bit of a standoffish response. I’d have probably given the standard ” we’ll look into it” and passed it up the chain.
From LIH to LAX this past week, can confirm the presence of VERY sheer leggings that were basically a catsuit with a waist length sweatshirt. There has to be a line. “Athleisure” can be very revealing, and sometimes it’s near lingerie.
I’m tired of seeing the outlines of women’s vaginas! It doesn’t matter if you’re a size 2 or 16, leggings are not appropriate outside of a gym. I would definitely support airlines instituting stricter dress codes; no tank tops for men, etc.
No leggings?? Guess my wife and girls can never go anywhere. This is beyond stupid. United sucks.
I believe the woman with the cleavage issue was on a Spirit Airlines flight…………
When your leggings are sheer, and I can see your undies (or lack thereof) then it’s not about fashion. It’s about hygiene and keeping those seats clean for other passengers. Ladies, you really ought to take a backwards glance in a mirror before walking out in public in leggings. They aren’t meant to be pants….
@Christiaan
“I’m tired of seeing the outlines of women’s vaginas!”
Why are you looking then, perv?
@RobM – yes, that was a typo, fixed
Americans are not interested in your opinions of our dress. We dress how we feel comfortable. Rant all you want. Chew your leg off in public. Go to a trump rally and beat up a protestor. We will win and you will rot in jail or die soon of a stroke, probably hidrously fat like Trump.
They’re probably non rev passengers. There is a dress code for them, even though it’s relaxed from what it use to be. And frankly, assuming it is non rev passengers, it’s none of our business.
@Jason — see my ‘update’ at the bottom of the post (which was posted before your comment). I wouldn’t say ‘probably’ it is *plausible* they were nonrevs but United’s social media voice says that paying passengers can be denied boarding for this.
At least they didn’t deny boarding to Brad’s wife.
The people denied were most likely non rev passengers which mean they’re on standby and flying for free. This is very strictly enforced, I’ve had to change twice in the past year. If it was that big of a deal, they can buy a ticket and wear what they want!
In defense of UA they have one of the most relaxed non-rev dress codes I’ve ever seen, and I’ve been in the industry 20 years. Only JetBlue, in my experience, is on par with them. My son and I were once forced by an AA gate agent to go buy a suit for him from Brooks Brothers in the airport. She said he had to have a button down shirt on and a jacket, for Coach. LH is more strict than most US carriers, and they won’t let non revs have C or F if they’re wearing less than Sunday best, IME. I’ve never heard of or experienced what happened here, on UA as a non rev. I agree though that it needs push back in this case, and especially for a 10 year old! Kids especially need to be comfortable on board. (And honestly, we usually go in the lav and change into something more comfy for the flight, if not in C with pajamas.)
Crazy since United’s onboard safety video includes a slender model in a tiny beach bikini. Same UAL safety video features Misty, the gold medalist in a skimpy volleyball outfit. Go figure.
Although travelers no longer dress-up to fly, they certainly do not have the right to insert their own prerogative by ignoring hygienic issues, e.g., men wearing tank tops (anything without sleeves; shorts; or, to rudely keep their stupid , dirty hats on en flight. Why is it they are pathetically oblivious to their bare, hairy, sweaty, smelly armpits; their fat little bare legs and disgusting toes in sandals, etc?
In the excuse of “do your own thing,” we have become a nation of slobs that actually think they can dress on flights as they do at their backyard pool.
@Christiaan — That’s not the outline of a vagina. It’s the outline of a vulva. Vaginas are entirely internal. If you’re obsessed with women’s parts, you should at least know what they are. Also, I assume your fear of the vulva means that you would ban camel toe, so goodbye tight jeans, and even grandma’s polyester stretch pants. Here’s a tip to help you avoid trauma — try to look women in the eye, like they are, you know, your equals.
@Mary — If you can see her undies through the leggings, then she is wearing undies. That should be good enough to protect the seats. In fact I expect it would provide better protection than opaque leggings without undies, which would meet your “no visible underwear” standard. Also, if whatever you’re afraid of getting on the seats is really a problem, we all know that even a pair of heavy jeans isn’t really going to stop it. Do you think women should not be allowed out in public at certain times of the month?
I used to travel on a pass years ago when my father worked for TWA. We had to dress up. More so than the paying folks. Nothing new here.
I have seen leggings commonly worn in many cities and countries . It’s hardly an issue now in most locations .
I’m so damn old I remember the shock and outrage over miniskirts hemmed FOUR INCHES ABOVE THE KNEE . The end of civilization ! We’re all going to hell ! The sky is falling !
Oh , wait , now it’s no big deal .
If there needs to be a dress code passengers should be clearly informed before reaching the airport . Only fair .
Gary,
Why do you allow Greg to continue to post his drivel. No matter the subject it always turns into a anti Trump rant, Greg take a chill pill!
When I was a fat 5 year old, I had to wear Danskin pants since “husky” didn’t cut it for me. Do you think they would ban those?
This is not a comment on the appropriateness of feminine attire in public or United policy concerning that. It is a comment on employment perks in general. Non-Rev travel is a valuable and cherished privilege for airline employees. The airline has the right to set employee dress codes for using this perk. Over the years, the dress code for Non-Rev’s has dramatically changed. When I first started with my particular airline, men were expected to wear a sport coat and women had to be in business attire. While I think that United’s dress code may be more conservative than some of the other airlines, I do feel they have the right to determine that.
If the passengers in question were employees (or their buddies) traveling on standby passes, there is a very specific dress code which we all are expected to adhere to.
I have a family member employed by Spirit and he offered me a non-rev pass. I declined the pass because the scheduling–or lack thereof–wouldn’t work for me. However, I remember reading through the rules and regulations re: pass usage, and they were very strict about dress, even explaining why they were strict, as a reflection on the corporate Spirit image. It made sense.
The idea the UA gate agents can arbitrarily discriminate about the type and style of leggings that a rev pax wears, however, definitely needs clarification, which would lead to the next question: should there not be a standardized code for ALL passenger clothing?
I think those who are citing hygiene as a reason to disallow leggings (sheer or not) need to get a better understanding of how disease is spread.
So this kerfuffle was caused by other passengers objecting to the non-rev travelers being denied boarding because of their leggings? Sigh.
Obviously, the dress code required of employees isn’t really something that should concern other travelers.
I guess in a world where everyone can broadcast their opinions from their smartphones, this silliness is going to happen pretty often.
This is UA’s version of Sharia Law.
What are “leggings” anyway? Are they referring tp yoga pants? I think leggings are covers for the legs not actually pants.
@Christiaan really simple solution here. Don’t look and mind your own business. I’m sick of people like you who want to force everyone to obey their standards. Just mind your own business for once.
I don’t mind a non-revenue dress code. Airlines have every right to expect their employees and families to dress certain ways when flying although they should specify what is or is not acceptable. I do not think this type of dress code should ever be extended to revenue passengers. If you are dressed in a lawful way and how you are dressed would not present a safety issue in cases of emergency then the airline should have no right to tell people what they can or can not wear.
Why the difference in dress code? This makes no sense.
I always assumed that women in tight pants, leggings or stockings were prostitutes. Sort of Pretty Woman image.
Also I always felt bad for them because in case of fire, tight fitting polyester clothes would melt and contribute to severe burns. By the same logic flip flops are not a safe footwear for the airplane.
Let’s stop for a mement and wonder. What kind of legging should were they what how we’re they presenting. We have all seen some individuals with legging made from a thinner fabric and a top that did not cover their butt and it is not pretty and we wonder what they are thinking and that it is not appropriate for public. I think it ma not have been the leggings but the presentation.
https://lv31.files.wordpress.com/2011/08/leggings-as-pants-e1313452605914.jpg
Lets get the story straight. They were flying on free tickets that had conditions Not regular passengers. If they couldn’t meet the conditions then they should pay for their ticket and dress how ever they like.
United’s employee / dependent pass holders are required to dress “appropriately.” United has guidelines as to what will not fly. To avoid this conflict, the dependent’s parents needed to be certain that their teenagers were following set guidelines.
Personally I think an airline should be able to set any dress code it wants and if you don’t like it then fly another airline. Im tired of flying with slobs.
outline of vagina? stop looking there, we see the outlines of men through their pants but they don’t have to wear a dress to cover it….how about sitting next to a man in tank top with their hairy arms touching us…..unless you are going to police the men, leave the women alone…..Dont fly with these airlines
I will be so glad when the yoga pants fad is over. It’s a really hideous trend that history will not be kind to.
DCAGuy says:
” I always ASSumed that women in tight pants, leggings or stockings were prostitutes.”
Obviously never been in the gym. Probably 500 pounds.
With everyone seeming to think that this was OK behavior because they were non-rev passegers, just read above and see that United’s initial response was to fully endorse the actions of the gate agent irregardless of them knowing the type of ticket being flown. Including quoting the part of the contract of carriage which allows them to do so. If it was a paid ticket, they still say they can make decisions at the discretion of the employee and we all have seen how well that works out.
Another intentionally misleading clickbait headline.
Qantas has a policy not allowing leg inns into their lounges
greg, keep up the good work. These people who judge what women wear are just everyday sexists who want to control women.
Just verifying this post represents “thought leadership.”
There is no – zero – excuse for this ill-defined so-called “dress code” or “policy” – when it comes to female clothing, in particular.
We need to know more about the specifics in this case.
This headline makes United appear sexist.
United needs to define it – right now – or risk a boycott!
And one more thing –
Such a “dress code” or “policy” must SO SPECIFICALLY BE DEFINED that NO room for Neanderthal employees’ judgment can exist!
They were buddy pass travelers. There is a strict dress code for employeee pass travel. They weren’t in compliance and had to change. United doesn’t care if regular full fare customers wear leggings. I strongly suggest reading this article from a credible news site where all facts have been presented.
They should be covered head to toe in black robes…
Charles (CMK10) the title matches exactly what the United twitter team said I don’t know what else you’d want unless you have a reading comprehension problem
You should consider putting your updates at the top of the post as there is a huge distinction between nonrevs and paying passengers. In all updated posts, when new information changes the post substantially (which I feel it does, while you don’t which is fine), I would think most readers would like to understand the revised viewpoint of the post immediately. Just my thoughts.
Why are the apologies going to come from all the remarks that weren’t needed??
@Matt I agree. The update that these are non-rev passengers on a pass needs to be noted at the start of the article. HuffPo is running around flipping out and burying the fact that these were airline employees/family in the bottom of their article which is garbage. I agree with Gary though they need to make clear that this type of policy does not apply to revenue passengers. It sounds like the person in charge of the United twitter account didn’t think through their tweets.
So is the point of your article the confusion over communication in Twitter posts?
Or the fact that two employees/family members of United, flying for free, disregarded the clear and concise dress code for employees/family members flying on passes and were asked to change before they were allowed to board?
“Before you and your pass riders head to the airport for your next trip, please take a few minutes to review our pass travel attire requirements when using your travel privileges. It’s important you and your companions feel comfortable when you travel, so casual attire is allowed provided it looks neat and is in good taste for the local environment. Unacceptable pass travel attire includes beach-type rubber flip flops, slippers, anything with holes or tears, anything that reveals your midriff or undergarments and form-fitting Lycra or spandex pants, such as leggings. For the complete list of clothing restrictions, see the Pass Travel Attire Policy on the Travel tab.”
I’ve read the terms on Delta buddy passes and they clearly still have dress codes. I haven’t researched United, but Delta considers these passengers as representatives of the airline. A friend of mine was denied boarding for wearing athletic slacks and had to change before being boarded. Reading the terms on a free ticket could have prevented this.
I also agree, the updates should have been at the top of this article.
Soon, United will require them to wear Burkas.
WHAT IS WRONG WITH YOU PEOPLE!!! They got FREE tickets – there are RULES – They were asked to change – thats ALL they were NOT banned. Leggings are allowed if you BUY a ticket – dont want to follow the rules? Then BUY a damn ticket and stop playing victim!! .
@Larry the key criticism here is of United’s spokespeople claiming that they DO have the authority to deny boarding to paying passengers wearing yoga pants, regardless of whether this incident involved pass travelers (which aren’t free tickets but rather a negotiated benefit for employees including to give travel to family and friends)
OMG – The posts on this subject are beyond amazing and disheartening. United has a dress code for non-revs. You want to fly free … play by the rules whether you like them or not. The comments that some people have made here make me want to VOMIT. Is this what social media has done to our society? I need a break … and I think some people here need to have their IP addresses pulled.
in 2000 I worked for Worldspan and frequently flew nonrev on DL and TWA. Both had strict dress codes then for nonrevs since we represented the company. Luckily they weren’t too strict about it since, for men, it was a sport coat and/or tie…
I assume you view leggings and jeggings the same. Don’t young men wear jeans that look like jeggings? I admit that some girls wear incorrect tops with leggings. My granddaughter is not allowed to do that; although some of her shorts seem that way ,but again she has to wear tshirts. If they can wear regular jeans, spell that out. And to those men in shorts, at least wear long shorts because I don’t care for your hairy legs next to me. Many businesses have clothing rules such as no revealing tops so a free ride can impose rules. Times and clothes change so update abit. In closing, my family always knew the rules. Don’t like it? Pay for your seat.
This is not “shaming.” I’m tired of this term being used incorrectly. If someone is not abiding by a DRESS CODE, they are not “shamed” when called out on it.
Please, Gary, don’t get sucked into the mindless regurgitating of trendy PC “gotcha” terms!
Why don’t the fat sexist rednecks go pollute Stormfront chat or a Trump rally instead of waddling in here to squat your 500 pounds in a middle seat to start judging women who couldn’t be any less interested in you! All decent people join the rest of the world who consider you and your imbecile Presidents as a worse threat that terrorists!
The writer is a sensationalist or he would correct the article.
The incident occurred because non revenue travelers did not adhere to the policy that is set for employees, family and friends flying on FREE passes.
There has to be rules because we represent the company.
Where do you draw the line? I’ve seen 10 year olds look like they were 17 yrs old by wearing skimpy outfits. I’ve seen disgusting tshirts that were controversial. I was serving a pass rider in First Class. She got onboard totally dressed then went to the lavatory and came out with her belly exposed, her bra hanging out and her pants almost showing her crack. I pulled her aside and reminded her she’s flying on a pass and to cover up.
There has to be rules.
For those who simply don’t READ then you obviously made this out to be something it’s not. The nosey woman, Shannon Watts, who initially tweeted out this misinformation should be sued for slander. Who knows perhaps the legal team is considering that. She needs to mind her own business or get the story straight.
This isn’t about the regular paying passengers who fly on United. And by the way I can guarantee all the second rate celebs who tweeted out go to restaurants with dress codes.
They need to get the facts and apologize. Trust me I hope they fly another airline because I doubt any of the flight crew from most airlines will welcome them. Delta employees are up in arms as well. So are American Airlines crew. We ALL have dress codes because flying free is not a right. It’s a generous perk and we should dress accordingly.