United Changing Up Basic Economy and Why Airlines are Cracking Down on Emotional Support Animals

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Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  1. UA has different basic economy products domestically and abroad, only common in name. Offering 50% EQM is a downgrade from 100% on Intl Basic Economy, rather than an upgrade. Domestic basic economy is still 0%.

  2. Actually seems like domestic basic economy is also showing up 50% EQM now. I suppose upgrade domestically, downgrade internationally. But simpler and more consistent.

  3. United express? Isn’t that a parcel delivery service? That would explain why they didn’t divert.
    Anyway, United Airlines will have to answer for not diverting the plane. We need to hear from their chief medical officer the guidelines for diverting. We need to.hear why the other passengers had to risk being part of herculaneum efforts to help if the passengers condition went from micro seizures to a full seizure. Was the ill passenger forcefully unbuckled to render aid, but the fasten seatbelt sign on?
    Maybe we are missing some relevant facts from the article?
    Delta and AA need to let the public know if they are not involved in decisions involving their branded affiliates. Otherwise, why would anyone purchase anything other than the cheapest ticket available?
    More info before Morgan& Morgan makes an easy 40%.

  4. A big YAY to the crackdown on emotional support animals, glad that Delta is putting the animal’s welfare ahead of the passenger’s stupidity!

  5. United also is going to start allowing carry-on bags for basic economy fares on “some transatlantic flights” per that article. My flight to Rome on United now shows that a carry-on is free. It used to state only a personal item was allowed.

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