United’s President Was Feeling Generous and “First Crass” Passengers

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  1. And I’m feeling generous too about giving someone a free online review and web promotion for their business site. 🙂

  2. I saw an AA flight attendant take a baby and give the mom some relief while we were taxing last week in PHL. It was a great site, they brought back a happier baby who had a cookie.

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