Last week when it erroneously appeared that American Airlines was going to start adding fuel surcharges onto all international award tickets, and that there might just be a short window to make bookings before the change was fully implemented, I hurriedly grabbed a first class award on Cathay Pacific with onward business class segments to Cambodia and Vietnam.
It turned out the whole scare was a false alarm. but I did have an award ticket to play with an I started to ponder what I might do in Southeast Asia.
I was looking at airfares between Cambodia and Vietnam and found that Qatar Airways had a ‘tag flight’ between Phnom Penh, Cambodia and Ho Chi Minh City, Vietnam.
I’ve never flown Qatar, so I was interested. And it’s a really short flight — just 132 miles — so unsurprisingly there are quite reasonable fares for purchase.
But there’s something special about this flight, or rather the airfares that have been filed between the two cities. They were allowing connections in Doha…!
And that’s a whole lot more miles.
So How Do You Find This Fare?
Just try a multi-city booking at QatarAirways.com: Phnom Penh to Doha, Doha to Ho Chi Minh City.
You should be able to add a stopover in Doha for additional cost if you wish (as an add-on charge, rather than causing the fare to price as Cambodia – Qatar plus Qatar – Vietnam).
With random dates next week here’s the itinerary that came back:
And how much would it cost?
Relevant details of fare ZOWKH:
- One-day advance purchase
- Books into Z fare bucket
- $40 cancellation charge
Why Would You Want to Do This?
I realize that this fare is going to be of limited use to most folks, since it requires starting in Southeast Asia.
But having found it, I figured it wouldn’t do anyone any good if I didn’t write about it.
And there are some interesting uses for it.
Qatar Airways is scheduled to join oneworld next month meaning that if all goes as planned they will become an American Airlines partner.
They are already a mileage partner of British Airways which is sponsoring their entry into oneworld (BA got pretty well stuck when Qantas exited their joint venture to go separately with Emirates).
Presumably you will be able to mileage run quite cheaply for American Airlines status, this is about 3.5 cents per flown miles. We will have to wait to see what sort of bonus ‘points’ will be awarded for paid discounted business class on Qatar, until the earning chart is posted there are no guarantees in that regard, but it could be even more useful than just flying ~ 7500 miles for ~ $250.
These fares earn 125% of miles flown in the British Airways program though they do not yet earn elite-qualifying tier points. We’ll have to wait for oneworld membership for that to become active.
Will it Be Honored?
As we any fare offering outsized value, there’s always the risk that the travel provider decides they don’t want to honor what they’ve offered.
In general I suggest not booking any non-refundable arrangements surrounding such great fares right away, to wait and see what the airline does. And since this fare doesn’t originate or terminate or even connect in the U.S. there aren’t any of the US (or even European, for that matter) consumer protections that apply.
I don’t see any reason straight away that this will not be honored, but there’s not a guarantee. So my advice is to book if interested and then wait a bit to see what happens.
So… Is this just too far out to be of any use to you, or does it get the juices flowing on this Saturday morning?
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nice one. so the one stop on the first leg… that’s in SGN too?
Is there any chance we can extend the stay in Doha without making price as two one-way legs?
@Lantean yes, @Marc as I note you can add a stopover try it and see how it prices
Cant get it to price, getting following error:
The requested cabin class is full or not available in at least one of the options listed below. (5003)
this is awesome. a stopover in DOH only adds $4 to the ticket
@Michael – I think that’s just airport taxes, re-reading fare rules it’s a free stopover on the outbound, you can actually add SGN-DOH-PNH return onto this for a similar amount and if you add a DOH stopover on the return it should add $170
Wow. I just flew from SGN to Cambodia, albeit REP and not PNH, yesterday. This would have been a nice add-on to my Singapore suites and biz class routing.
Only finding that price for travel in the next couple months, for next year it’s pricing around $400.
wish there was a way to actually see more than 2 hours of DOH on this fare since getting to PNH and back from SGN isn’t exactly cheap
Thanks! Picked one up me + 1 for Jan 2014, 249USD each =)
is there anything worthwhile seeing in Doha?
Gary – This books in (Z) class Biz for next week and (I) Biz class for later in the year.
BA lists what you can received for Z fares on Qantas but nothing for I fares. Thoughts anyone?
At Geoffco, available through next two months but over Christmas holidays and second week of January.
@john – try a free stopover in DOH on the outbound or add a SGN-DOH-PNH return to the ticket and a stopover on the way back should be $170
@john – Museum of Islamic Art
@SBM12 Nemesis – since it’s not published, no way to know for sure whether it’ll be bonused the way Z is or otherwise
@ Gary – but since it is listed as (I) biz class – it should still be honored as Biz class. Would you agree? (I mean get to airport and being told, so sorry – this is economy. I realize that there is no way of knowing.
@George – What are the dates for Jan. 2014? I can only get fares at $430.
Does anyone know the date Qatar is supposed to join OW in October? I can not find it after searching on google.
@Marc that’s still a good price 😉
Be aware that QR’s A330’s business class seats are angled lie-flat.
@Dianne – it is not guaranteed that it’ll even happen in October..
Qatar is changing their booking classes and Z becomes I on Oct 1st. This is their most discounted biz class fare. Hopefully still qualifies for the 125% with BA and eventually AA too
I need some EQP for AA but positioning flights are steep and the biz class on their A330-200 is angled, so hard to make a decision
@Dianne, perhaps sometime in October, no one can be sure
Considering most of your readership is US-based, just wanted to note that I’m pretty certain you can only get a visa for Cambodia that is single entry, and costs at least $20. Takes up a full page in the passport and they have other stamps as well. I’m not quite sure how the Cambodian officials would treat multiple visits in a short time. I believe this is similar for most other nationalities of passports as well. Only business visas can be multiple entry. Also I know Vietnam requires a visa but am not quite as up to date on that. Just noting that it may be tough to make this fare repeatable at any sort of value.
@T it’s a great value if you even do PNH-DOH-SGN-DOH and throw away the return to PNH!
For US passport holders:
[Visa Information – Destination] Cambodia (KH)
[Information For Normal Passports]
Passport required.
– Passports and/or passport replacing documents must be valid
for at least 6 months from date of arrival.
Visa Issuance:
Visa required, except for Nationals of USA can obtain a visa
on arrival, for a max. stay of 30 days, provided:
[[TIDFT/KH/VI/IS/ID28916]]
– Holders of proof of being born in Cambodia issued to foreign
nationals living abroad can obtain a visa on arrival,
provided: [[TIDFT/KH/VI/IS/ID28915]]
Additional Information:
– ACMECS Single Visas issued by Cambodia and Thailand are
valid for 90 days from the date of issue and are valid for a
stay of 30 days in Cambodia. Holders of visas issued by
Thailand (marked THA) will be required to pay their fee for
Cambodia upon arrival in Cambodia (exempt are children aged
under 12).
– Visitors are required to hold proof of sufficient funds to
cover their stay and documents required for their next
destination.
– Tourist visas may be issued in a passport or issued in an
e-Visa format, printed on a separate piece of paper.
Warning:
– Day trips (i.e., arriving and departing on the same day) to
Cambodia are not permitted.
– Except when arriving and departing in Phnom Penh (PNH).
– Except for alien residents of Cambodia.
– Except for holders of a multiple-entry business visa issued
by Cambodia.
[Health Information] Cambodia (KH)
Vaccination against yellow fever required if arriving within 6
days after leaving or transiting countries with risk of yellow
fever transmission [[TIRGL/YFIN]].
Recommended:
– Malaria prophylaxis. Malaria risk, due to P.falciparum and
P.vivax form, exists throughout the year in all forested
rural areas, incl. coastal areas. Phnom Penh and areas close
to Tonle Sap (Siem Reap) are not at risk. Risk within the
tourist area of Angkor Wat is negligible.
P. falciparum resistant to chloroquine and
sulfadoxine-pyrimethamine reported. Resistance to
artesunate, mefloquine, lumefantrine and piperacquine has
been reported in western Cambodia.
Recommended prevention in risk areas: IV
(atovaquone-proguanil or doxycycline).
CHECK [[TINEWS/N1]] – CHINA (PEOPLE’S REP.): 72-HOUR VISA-FREE
TRANSIT AT CHENGDU
07 Sep 2013 / 15:09 [UTC]
If you are already traveling in the area it is basically equal to spending a night in an expensive hotel with the benefit of going to sleep in one city and waking up in another. You could leave PNH at 1630 and be in SGN the next day at 1150am.
It keeps giving an error message for when i start my outbound from Singapore (SEA)…any idea why?
@Gary How do you add a free stopover on the outbound? When I try and add any time in DOH I get a fare price of $430. Thanks!
@T This is not true. You can apply for a 3-month multiple re-entry visa. It’s around $100
Thanks. I thought about it for 5 seconds before booking. Helps that I’m SE Asian based and was already going to be there in early Dec. I booked for $250 with a 44 hour transit, anything longer seemed to be add a couple hundred. I’m not greedy, once is enough. And yes, it’s basically the cost of a hotel for each night as Michael said 🙂
Thanks Gary. Good deal, have booked a turnaround for November.
Vietnam also has Visa on arrival,
although you need to set it up online.
Or many agents all around PNH can get the VN visa
for you in a few days.
The visa costs add up, I suppose,
maybe not enough to make this uninteresting.
IF it works. 🙂
I guess no one has actually tested this yet.
I assume that this is just a fare filed with incorrect routing rules on this one particular route. However, has anyone had similar success playing with other Qatar tag flights? I’d be most interested in the pairs of KUL-HKT or BKK-HAN. When I try routing through DOH, I keep getting errors on the Qatar site.
@Michael yes but that quite heavily eats into the profitability!
@Gary that is actually a pretty good way to look at it.
All booked. Got it for USD 430 each. With a two night stop-over in Doh. It’s absolutely brilliant value in my opinion. I hope QR honours this. Last but not the least Many Many Thanks to Gary for bringing this to our notice.
@Adam – hmm, I guess for you it’s adding the stopover surcharge (possibly worth it), someone else upthread got it for just $4.
Be ware… Qatar Air will bump you from business to coach if they can sell out their business class with higher fare paying customers. Happened to me going from JFK to Doho to Joburg – they did not even attempt to notify me of the oversold situation until I arrived at the airport. Terrible business practices.
I will be at SGN, it seems only work from PHN to SGN, did any of you get it work?
It looks like PNH-SGN, SGN-DOH, DOH-SGN is also good for $255.50 on Exp.com, Wed, Thu flights.
What will you do in Doha between 22:55 and 07:45? That kills the deal for me. Not worth paying for a hotel for just a few hours.
Weren’t you recently calling out other bloggers for killing deals?
amazingly, for some dates in may i see a bookable pnh-doh-sgn flight that on the outbound makes one stop at sgn. so essentially this is a one-way pnh-sgn that goes pnh-(stop in sgn)-doh-sgn.
@Noah – when you were downgraded, what type of compensation were you offered?
@Lee – I’m confused, I found this deal myself. As I noted in the blog post, what would the point have been in keeping quiet about it?
Read thru the fare rules, and it said the first change is free, then it’s X amount afterwards. Does that mean, I can book the tickets now, in September, and say, change the dates to next year w/o paying anything extra? (i.e. the fare difference)
I called Qatar Airways about this deal, the agent said all the tickets will be honored in full for the flights selected. Any changes will result in a repricing to the correct fare. Enjoy your trip!
I’m DOH based, so I jumped on a PNH-DOH, 2 month stopover, DOH-SGN ticket for $430/person in BIZ, but I can’t get the SGN-DOH-PNH to work. I was hoping to throw away the DOH-PHN return ticket. I’ll keep trying, but it looks like I’ll eventually have to book a ticket there and back, which is fine as I wanted to visit both countries anyway. Thanks for the notice on an incredible deal, Gary.
Oh – since Seth Miller posted this on another web site as his without giving you credit, thought you ‘borrowed it from him.’ Guess he found it at the same time.
Just booked, thanks for posting this.
Gary – I got a couple! Thanks brother.
@Lee – what forum is that? I see that there have been some other postings of this on other forums without giving me credit but in the cases I’ve noticed today it’s quite clear the individuals got the deal info here. In his person’s case in particular I see that he did send out the deal in one place giving me credit though.
I haven’t posted this anywhere publicly, and when I have shared it I gave full credit, including a link. I have no idea what that’s about.
@Jeremy
Rule 1 of “mistake” fares: NEVER call.
@Facepalm – I have to believe that @Jeremy was joking
One question for Gary or others …
What do you guys think would be thought of doing a couple of these back to back? Would Cambodians understand traveling to get miles?
“what would the point have been in keeping quiet about it?”
@Gary, so your premise is that since you were the first person to blab about it on a blog, you were in fact the first and only person to find out about it, and nobody could have booked it before you posted about it?
Interesting….
@Lee, why do you keep coming back to read this blog if you dislike the author so much?
Thanks for sharing, Gary. Booked myself a PNH-DOH-SGN itin with a 20-hour stop in DOH to check it out. Not until late January, but hopefully QR will be in OW then so I can use my EXP/Emerald benefits on the ground.
By the way, I’m guessing we’re seeing fewer and fewer “fat finger” mistake fares and more fares like this where the routing rules allow for more miles, or fluctuations in exchange rates allow for favorable dollar purchases. Do you sense the same?
@ Lee – DuffASS
Thanks for sharing Gary. Not often us S/SE Asia guys get a deal like this, just so you know you have at least one avid reader and supporter here in Hong Kong.
Comes in around $430 for me just after CNY – just need to figure out the other ends, and as I’m OWE, lounges are sorted.
Never been to doha – so another stamp in my passport collection. Cheers
@Jesu, how are you getting a 44 hour stopover in DOH without paying the stopover fee? I might reconsider this fare if I can stop in DOH (even though there is nothing of real interest to see, sorry Qatar!)
Gary love the blog!!! Thanks for this great find, I booked for April, not I just need to get there to start the trip from NA. Hopefully I can find a good way to get there.
From someone who lives in Doha there is not much to do during the summer March-Nov. But when it cools down there are things to do which can fill 1-2 days in Doha; dune bashing, inland sea, souq.
One thing not mentioned thus far with the access to the preminum term in Doha with a business class ticket. Some say it rivals LH FC term. You can comfortably wait out an 8 hour layover in the PT.
QR has been known to do some shady stuff in the past such as bump business class ticket holders to economy for higher fare ticket holders and for Qataris. You shouldn’t need to worry about the Qatari factor on this route though.
This fare has been around and booked by some FTers even before this blog posted about it — substantially before this blog posted about it going by ticket issue dates I’ve seen.
About mileage running in Cambodia, well, I’d say that Cambodia is less the issue than other countries, including the US especially if you are a single male pax returning to the US after one of these trips.
Amol,
I am not sure that there are fewer “fat finger” fares. What happens is that the “fat finger” deals get shut down far faster than used to be the case — although the airlines shifting to fuel surcharges being a more major part of the total ticketed fare may be part of an explanation for a decline in “fat finger” fares remaining available for long. The airlines and their contracted partners are in a much better position now to find out about anomalous booking and pricing patterns and/or to shut them down once they become aware of them.
Wandering Aramean,
So you posted about this on some private board somewhere and then it was picked up by folks there? I want in and want to know who and what gets out. 😉
@Lee if anyone had shared this fare with me and requested I not write about it I would not have. As far as I knew I was the first one to come across it. Are you suggesting that anything I figure out I should never write, because someone somewhere might already be using it? When I have no way to know or verify this?
And as for a fare like this, why would those unnamed and unknown people be entitled to continuing future use of a fare, when it might get pulled anyway?
If you are suggesting others were already using this, who were they and where was this posted?
@Amol – the reason we see fewer fat finger fares, as I have written in the past, is that ATPCO introduced software tools to help guard against fat finger fares. It’s only airlines usually now that don’t really care to learn how to engage those tools that wind up with fat finger fares. That’s why such fares were a lot more common 3+ years ago than they are today, and it’s generally Central and South Asian airlines (and no doubt others like African carriers) that wind up posting fat finger fares, which are not searched for as frequently either so often go unfound.
@Keith and B from H-town – what do they do when they downgrade you? Do they compensate you nicely?
@GUWonder – FTers were booking it? Link?
@GWWonder – there are fewer fat finger fares, as ATPCO folks have explained to me
@GUWonder – I believe Wandering Aramean was saying he posted this deal in private, citing this blog post
Gary, you aren’t aware that some FTers participate on private boards and other restricted channels where such types of fares come up before they come up on FT threads or boardingarea.com blog entries (if they even make it to FT threads or boardingarea.com blog entries)? Come on, neither of us was born yesterday. 🙂
Do you really expect me to draft FTers to put up links with this deal’s ticket issue dates preceding your blog entry date by at least a day or two? I am not going to do it, but I want in wherever these fare deals first come up, even if not always here. 😉
I am rather well aware of what ATPCO and some other industry partners have done. Some years back I was amongst the first on FT to indicate that ATPCO was going to (and has since managed to) knee-cap the chances of getting in on great fare deals.
This isn’t to say that you didn’t discover this fare on your own that you weren’t the first to publicly post this deal. We stumble into various deals when we search more and more, and the more you search, the more you find. And you do search a lot. However that doesn’t necessarily make us the first to know about a fare deal and/or be involved in getting it ticketed first. I don’t know all of what happened with this fare, but there are ticket issue dates that predate this fare’s blog entry being published by you.
@GUWonder You referred to “Flyertalkers” booking these tickets, so I asked where on Flyertalk this had been posted. I don’t think you mentioned above that the discussion was going on in a private forum.
I don’t think I’ve claimed that I’m the first person ever to find this fare. how would I know this? I just shared how I came about finding it, I booked a ticket to fly into Cambodia and out of Vietnam, and I was looking into airfares in the region and found the Qatar flight (which I hadn’t realized existed) and was curious, read the fare rules, played around with the fare on the Qatar website and thought “cool” !
I had not seen the fare publicly posted anywhere (or privately posted anywhere) prior to my blogging it. That’s all I was saying — I’m not doubting you when you say that you and others knew about the fare before I did. I have no way to know whether that’s true or not, but certainly believe you when you say it is, I haven’t ever known you to be disingenous.
But that leaves me guessing, what could be your point in claiming others knew about the fare first? Was I supposed to know that the secret therefore somehow belonged to someone else and that I thus shouldn’t have written about it? Even if I wanted to honor someone else’s secret, how would I find out it was someone else’s secret??
Now, you say “you weren’t the first to publicly post this deal.” If that’s true, then I probably shouldn’t be criticized for posting it if it was already out there. Though I’m genuinely confused at this point, if it was publicly posted already before I came up with it, wondering why no one has shared such a link.
@Gary, don’t worry about these complainers who think everything should be shared exactly to the point it reaches them, then should be forever secret from everyone else. Ignore them.
Thanks, another moron blogger ruining another great fare, that has been around for years for secret societies.
@moron blogger — Maybe it’s “moron secret societies” because if you shared these fares with me on the understanding that I not post them, they wouldn’t get out! 😉
Gary, I said the following:
“This isn’t to say that you didn’t discover this fare on your own that you weren’t the first to publicly post this deal.”
I would say that you were the first to publicly post about this fare.
These two sentences of mine aren’t mutually exclusive.
I believe we’ll have a green light on this one. I went to the Qatar Ticket office in Bangkok today to make payment. The agent said I couldn’t change the cities due to “market condition” of the ticket however I could change the date one time for free. I wanted to see if I could fly into BKK instead of PNH. She and her co worker looked three times at my double DOH routing but they took my credit card for payment and printed the receipt.
There was a notice on my reservation hold when I went back the next day to pay that stated the online reservation could not be modified and to contact the Qatar ticket office. That is why I went in person to make the payment at the ticket office. After payment at their office, I can change the seats online. Everything look good.
Thanks Gary! You the man.
I think the deal is dead now. I’ve been trying (I live in KUL so its close) and it Qatar Airways website keeps giving errors if you try to route through DOH.
I had the same issue as Danny, and needed to go to a ticketing location.
The closest one for me was the Chicago office, located in the Hancock Building. I didn’t have an issue getting my ticket for November confirmed. Showed them the printout indicating I had to complete the purchase in person; and didn’t have any issues. I had a harder time getting into the Hancock Building than I did with the ticketing.
Thanks for the heads up on this one!!! Here is hoping that Qatar is in One World by then.
Gary,
I snagged a couple of these. Thanks for sharing the info. Much appreciated!
jt
Well done you absolute idiots for going into a Qatar airways office and getting the staff there to query whether it was a valid fare.
Why not just stand outside the office and waive a big flag that says “I’m a dickhead and I’m going to ruin it for everyone because I don’t know how to use the internet”
It’s gone now.
Cheers,
Disgruntled
@ noondog
We were in Round One sale which allowed you to hold the reservation for 48 hours before you had to pay. When we went pay to pay it stated we HAD to make the payment in the Qatar ticketing office. That was our only choice.
Don’t you think they were alerted to the situation when they saw thousands of tickets being sold on their online system rather than a few passengers paying for tickets in various offices?
On the humorous side I received an email from Qatar notifying me that the sale [Round Three} had been extended for another 2 days.
“Experience the Qatar Airways 5-star journey at a fraction of our usual fares. You have only 3 days left to save on select Economy and Business Class fares throughout the expanding Qatar Airways network.”
Hi! I was about the book SGN-PNH on QR Redemption Easy Deals, however, there seems to be an error in the site! I was able to book successfully a QR flight from BKK-HANOI on U with only 7,500 miles. Taxes were about 2200THB only. Good deal. So now, I’m wondering the difficulty or the system glitch of the SGN-PNH route. I verified with QR over the phone and they said the direct short route is openly available. Any explanations? I sent an email to the club already.
Okay system glitch. But I decided not to get through the direct flight booking redemption on phone which takes a lot of time. My solution: I’m taking the 6-hour bus from Saigon to PNH. 13$ fare on A/C bus with free wifi on board, breakfast and bottled water, much sweeter deal than to through hoolabaloo with QR people. 🙁
My circuitous routing via Doha has been canceled/changed to a nonstop. Too bad, I was already making plans to travel to Cambodia!
Dear Customer,
Changes to Your Itinerary ******
You recently purchased a ticket at qatarairways.com for travel within South East Asia, including a transfer through Doha.
This itinerary through Doha was quoted to you for a price that is intended only for short haul direct flights in Asia. This happened due to an error in our system, outside the control of Qatar Airways.
If you did not realize the error prior to this email we would like to apologize for any inconvenience the incorrect routing display may have caused. We would like to offer you the following options to demonstrate our appreciation of your loyalty and understanding:
1/ For your convenience, we already rebooked you on the direct non-stop service to your destination, and would like to offer you 10 000 Qmiles as compensation to offset any inconvenience this may have caused. To have the miles credited, please confirm your Privilege Club membership number and reply to this email to opt in. Please note that miles will be credited after your flight is completed, and only one passenger per booking is eligible to receive the compensation.
2/ In case the new routing does not fit your travel needs, we would like to hereby apologize and offer a full refund on your ticket. To apply for the refund, please confirm in a reply to this email, or submit the refund request form at qatarairways.com/refund
Unfortunately we are unable to offer further compensation in this case.
3/ If you would still prefer to travel on your original itinerary through Doha, we hereby offer you a 15% discount on Business class, or 10% discount on Economy class. Please contact the Qatar Airways office in the country of your departure to make a new booking, and submit a refund request at qatarairways.com/refund
The discount is applicable on the lowest available net fare, excluding taxes and promotional fares, and miles will be credited to you based on regular class and tier eligibility.
Please note that you can only choose one of the three options from above, and you need to respond to this email within 28 days, otherwise the above offer will be withdrawn.
We would like to apologise again, and we look forward to welcoming you onboard soon.
I received this dreadful email just a few mins ago. A one way Pnh to Sgn is simply not good for me. I had a 3night stop over in Doha in the itinerary before returning to Sgn. What to do next? Any suggestions? Your replies would be of great help. Many Thanks.
Shame on Qatar Airways! Very bad experience. I bought this ticket on September 5, while on a trip in Vietnam, for a ticket PNH-DOH-SGN on September 23. Everything fine. Just took a bus/boat for SGN-PNH. Then in PNH, I checked in online for the whole trip, printed my boarding passes, both PNH-DOH and DOH-SGN, went to the airport, no pb. When in the lounge, waiting for boarding, a rep for Qatar came to show me a letter, dated September 17 (!) they said they sent me the same morning (September 23!) by email and that I could not board. I said I have a valid ticket and valid boarding passes for the whole trip, and they have no right to deny me boarding, whatever mistake they made. A stand off ensued, but at the end I was denied boarding, and no compensation, not even hotel bill, nor miles, nothing just the refund. What a joke of an airline!!!
Did anybody manage to get the ticket honored? Was I the first or even the only one denied boarding on the spot? This was a horrendous experience with Qatar Airways, as I had changed my itinerary to go to Cambodia and set up a couple of meetings with acquaintances in Doha and could not even go back to SGN that day as I had no more visa to Vietnam. All that was ruined. Even United did honor their mistake tickets recently. Qatar Airways is a shameful airline. Please share your experience, if any.