Delta’s Untrustworthy and Frequent Changes to Award Pricing I gave Delta a pretty hard time on Friday for announcing changes to their award chart effective immediately, for travel between February and May. They had previously announced award chart changes for travel beginning in June. The clear implication at the time was that we could use the current award prices for travel until June. But they didn’t stick to that. And as is Delta’s practice they made the changes immediately, with no notice to their members. I do not think Delta is honest about what customers can expect and I find absolutely zero credibility in their claim that they are legally precluded from providing their members with advance notice of changes. Other airlines do it. Delta has done it in the past (what’s more their SEC…
Monthly Archives
Monthly Archives for November 2013.
20% Bonus on Most Points Transfers to Air Canada’s Aeroplan
Aeroplan is offering up to a 20% bonus when converting other partner program points into their miles. Registration not required. You can earn up to 25,000 bonus miles when you convert points over to Aeroplan by December 9. At each threshold the bonus is 20%, but you don’t get bonus points for amounts in between each bonus level. This bonus doesn’t require a single transfer to be as large as a bonus threshold. Aeroplan will count the total miles transferred in from eligible partners when calculating the bonus you earn. Hotel partners, Hertz, and points.com are eligible for the transfer bonus. Diners Club Club Rewards is eligible, but other credit card partners like American Express Membership Rewards are not. If you use Points.com, only exchanges are eligible for the bonus and not points trades with…
In All My Years of Travel, a New Hotel Mistake for the First Time
I’ve stayed at the Hyatt Regency Coral Gables several times this year, and I’ve written about it a couple of times here and here. It’s a good solid hotel for what it is, I find it convenient to the Miami airport (it’s not an airport hotel) and friendly staff. They take care of Gold Passport Diamond members well, with good upgrades (the two reviews above involved complimentary upgrades to junior suites) and good breakfast beenfits (they let you take your breakfast benefit via room service if you wish). So imagine my surprise when I showed up there recently with no reservation. I’ve made some booking mistakes in the past. Four and a half years ago I showed up at the Novotel Suvarnabhumi in Bangkok with a reservation for the wrong month. And I’ve turned up…
Hyatt is Increasing Prices for Award Nights and Upgrades – But It’s Only Really Bad for 6 Hotels
I choked a little at first — Hyatt is changing their award chart, too? They’re the program that has resisted award chart inflation while all of the other programs substantially devalued over the past year. I’ve long said that the best values never stay quite as valuable over time, so enjoy them while they’re around. It doesn’t surprise me that Hyatt is making changes. And for most people the changes aren’t all that bad — they seemed a whole lot less bad than I thought at first once I was able to stick the changes into spreadsheets and dig into them. But here are the top-line key changes: 27 hotels go up in category, 17 hotels go down in category The price of category 5 hotel standard rooms go up 11%, the price of category…
How to Override Your Hotel’s Thermostat Controls and Make it as Cool or Hot As You’d Like
Hotel thermostat hack: As the sun beats down on my room in the late afternoon, I wanted to crank the a/c up and set the temperature lower than the hotel normally allows it to go. So I pulled up this four year old post where I passed along a tip for how to override your hotel’s thermostat. Holding down the “display” button While holding that button, press “off” Release off, continue to hold down display, and Press the “up” arrow button Release all buttons And I did just that. The thermostat read “VIP” and I was able to adjust it all the way down to 60. But since it’s almost 2014 now, someone else did me one better. They created a YouTube video of themselves pushing the buttons, which may make the tip even clearer.…
Class Action Fuel Surcharge Lawsuit Against British Airways Going Forward
Last summer I wrote that a law firm was preparing a class action suit against British Airways over fuel surcharges. The case was filed and a federal judge has refused to dismiss it. Fuel Surcharges Briefly Explained Award passengers are frequently shocked to learn that their ‘free’ mileage ticket costs as much as $1000 in cash when redeeming points of certain frequent flyer programs. Fuel surcharges are a fixed amount of money added to a fare. The amount will usually be the same across all fares for a given city pair. In other words, all “New York – London” fares that an airline publishes will add the same amount for fuel surcharge. Fuel surcharges are an easy, efficient way for airlines to alter their airfares across a given market. They can change one number —…
500 Free air berlin Points
HEINEMANN & ME duty free shops are offering 500 points in the airberlin topbonus program just for registering with them. Until 31.12.2013: Become a HEINEMANN & ME member now and bag yourself 500 extra topbonus miles along with the numerous benefits. Simply register and receive double the benefits! Simply quote your topbonus card number when applying in a HEINEMANN Duty Free shop or online at heinemann-and-me.com – we’ll ensure that 500 extra miles are credited to your personal topbonus account. In addition, once you’ve amassed 1,500 miles with the topbonus bargain tickets, regular and especially attractive premium flights are waiting for you! air berlin is a member of the oneworld alliance, and has as its major investor Middle Eastern carrier Etihad. In addition, it has fairly interesting partners in Bangkok Airways, Hainan Airlines, and Virgin…
5 Reasons to Love Delta Skymiles
This morning I asked folks to come up with the best defense they could possibly muster for Delta Skymiles. The best, so far, I think comes from Frequent Miler who offered several good arguments: For those who enjoy puzzles, Delta.com can provide days of enjoyment while you try to piece together a saver level award. With other programs, its tough to part with your miles since they’re so valuable. No such issue with SkyMiles. Pay with Miles. At 1 cent per mile value, only Delta can make a credible claim that this is a good deal. One way and round trip awards for the same price. Most people see this as a negative, but instead you could think of it as a free return trip with each one-way award! The fact that they make award…
Devaluation Plan B: How I’ll Keep Flying International First Class on Miles For Years to Come No Matter What US Frequent Flyer Programs Do
US Frequent Flyer Programs: on the Brink United is devaluing its award chart. The program is still good for coach and business class awards, good for awards on United, but will not at all be good for partner airline awards in international first class. That’s why I need to look to alternatives. I do not expect a major devaluation from American. Obviously facts will prove me right or wrong on that. For now it is by far my program of choice, and especially so within oneworld. But I still want to prepare myself and think ahead. Delta of course has SkyPesos… a debased currency which does have strategic uses and that I do accumulate but that cannot get me excited at all, in part because of the limited quality airline products you can redeem for…
Audience Participation, Please: Let’s Hear Your Best Defense of the Value of Delta Skymiles
Delta Points probably just wants me to link to him, he’s trying to get under my skin this morning with his attempt to speak out for Delta in spite of what I consider to be their fundamentally dishonest award chart devaluation which went into effect yesterday with no notice. Even he has to acknowledge this a little bit: Now one thing I do agree with that I do find utterly idiotic and insulting is the complete and utter cop-out that the airline can not alert us in advance. If [doing so] were against the law [as Delta claims] other airlines would be sued for give their flyers time to adjust to a change. I agree Delta is not being honest about this fact and this is sad and upsetting. It is also insulting to us…
