News and notes from around the interweb:
- Hotel guests tend to focus on positive reviews and discount negative ones. Customers need to be more meta-rational if they’re going to sift through opinions offered by others and glean information that’s actionable in a way that actually makes their travels better. But since it’s the planning we enjoy more than the trip perhaps consumers are just enjoying the positive reviews.
- Shopping portal bonuses, spend $200 earn 500 bonus miles from American,
from United, and from Alaska (HT: Doctor of Credit) - United can’t offer compensation for non-working wifi because flight attendants need wifi to connect to the system that provides compensation. I didn’t think United offered compensation for non-working wifi, period. If they did it would bankrupt the airline.
- El Al will be permitted to fly through Oman’s airspace this is actually a win for Trump administration foreign policy, whether you agree with the US stance towards Saudi Arabia in particular or not.
- There’s a real saga going on with Avianca
- A day in the life of a United flight attendant
I got a $50 ecert for non working WiFi on my last flight. I did email in later to complain though.
Being a United FA means uptalk, vocal fry and sexy baby voice virus, riiiiight?
Why would an employer show the dumbest of its employees like that?
It’s simple to get a refund and some miles for non-working wifi from United. There’s even a refunds link in the receipt they send you by email.
Refunds seem to be automatically approved, and a friendly email to customer service usually gets you 5,000 – 10,000 miles, probably depending on your status and the length of the flight.
UA wifi works ~50% of the time, best case. I always sign up for it and inevitably get a refund when it goes down. At least they make that part easy.