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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  1. I didn’t know that you had a staff for the blog. Is it many people? I always kind of wondered how every other titan has a number of people where you always did everything yourself.

  2. @Christian – staff? I’m not sure what you are talking about. OH! The conference. That was for my regular job, that I also still have in addition to the blog. 🙂

  3. Hello,

    My boyfriend and I would like to travel to Southeast Asia in January 2020. We would like to fly first class. We can’t afford to fly first class but we are hoping to use frequent miles points from Delta America Express to upgrade to First Class(Delta One)
    Is this possible to upgrade applying for a Platinum or Delta Reserve? We can’t apply for the Gold because I applied for one several years ago.

    Recently, we flew back from Europe on Delta’s first class(total fluke)and loved it. Flying to Asia we don’t necessarily need to fly first class but could fly Comfort E(?)

    Any suggestions withdrawal be appreciated.

    Thank you

  4. Compensation for the cruise couple doesn’t seem enough. $500 total in future cruise credits for what happened to them is insulting.

    A crew member (aka staff) was having sex in their cabin. Then they weren’t able to even change rooms. That would have ruined the cruise for the couple.

    If they were able to change rooms, a sincere apology and $300 in cruise credits may have been enough. But since they weren’t able to change rooms. I would have expected more.

    For example is some hotel staff members were having sex in my room and I walked in on them, I would expect they would waive one night from my total bill.

  5. @ Yumi
    I can’t comment on Delta’s program because I fly to SEA a lot & they are not big in the region. Also surprised you would want to fly a US-based carrier when you have choices like ANA or Singie. Their economy is really good. Garuda is a member of Skyteam so maybe something there would work with Delta miles although they don’t fly direct — if Bali is your target no one does.

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