Monthly Archives for January 2019.
Marriott has provided additional information on their massive data breach. We’re supposed to be comforted that it’s ‘only’ 383 million and not 500 million records that were accessed.
Marriott still hasn’t told us anything about their notes on your as as a customer that were taken.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Southwest Airlines was incorporated as Air Southwest Company by Rollin King and Herb Kelleher. Kelleher believed that by operating solely within the State of Texas an airline could avoid federal regulation — meaning they would be free to fly without Civil Aeronautics Board permission. It would also mean they wouldn’t have to charge the high fares mandated by the CAB.
King and Kelleher, together with banker John Parker, are said to have sketched out the idea for the airline on a napkin in a San Antonio restaurant.
The US State Department has updated its travel advisory for China. That’s getting plenty of coverage but let’s keep things in perspective.
The US is advising the same level of caution for Beijing as Paris. I guess tourist scams like Chinese tea ceremonies are about on par as someone ‘finding a ring you must have dropped’ by the Eiffel Tower.
Pakistan International Airlines has sent a memo to all of its flight attendants demanding weight loss.
There’s a requirement for those that are 30 pounds over the company’s rules which demands flight attendants lose 5 pounds per month with the waiver shrinking 5 pounds each month until starting in July no ‘excess weight’ will be permitted. Instead, overweight flight attendants will be grounded and referred for medical treatment.
Singapore Airlines KrisFlyer is increasing mileage prices for business and first class awards effective January 24, most US routes see an increase of 7000 miles each way for business class and 12,000 for first class.
They’re also making several other changes to the program.
Right on the heels of one of the best airfare deals we’ve seen in a long time being honored, you can fly Chicago – Sydney roundtrip in business class from $1492. This is on Air New Zealand (fly Chicago – Auckland non-stop on their 787 and on to Sydney) or fly United through Los Angeles or San Francisco.
At this price you can definitely get yourself to and from Chicago for the journey.
Unfortunately they’re investing in bad marketing when they need to be investing in fixing their IT — merged accounts that still aren’t right, elite status trackers that say members need only 75 nights for Ambassador status, and missing 75 night elite benefit options.
And if they are really that short of ideas for where to invest these dollars, to deliver strong branding, they might try putting the money into training customer service agents to give out accurate information.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
The change focuses on business and first class awards. Business class awards between the US and Singapore go up 7000 miles each way. First class awards between the US and Singapore go up 10,000 – 12,000 miles each way.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
