Monthly Archives

Monthly Archives for September 2019.

American Airlines Considers Not Reneging on Lifetime Admirals Club Commitment

world map in lounge
Sep 30 2019

Beginning November 1, both United Airlines and American Airlines will follow Delta and restrict access to their clubs to members who are flying the airline or one of its designated partners the same day.

Delta still lets lifetime club members have the access benefit they purchased. United and American have publicly said they will not, adding the new access restriction even for those members. However American told employees they’re reconsidering.

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Goldman Sachs Spent $300 Million Developing the New Apple Card. Then Apple Claimed They Built It.

iphone 5s
Sep 30 2019

Developing the Apple Card turned out to be a huge drain on Goldman‘s IT resources: Goldman Sachs spent $300 million “to build it” and “[w]hen early testing of the software this spring revealed a security vulnerability, Goldman reassigned thousands of engineers from around the firm to patch it, people familiar with the matter said.”

Yet somehow Apple’s line on the product is “Designed by Apple, not a bank.”

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Huge Changes to Delta American Express Cards, and New Limited Time Offers in October

Sep 30 2019

American Express is increasing earn on some cards, adding new benefits, and taking away others while increasing annual fees for new cardmembers (and at renewal for existing cardmembers).

New perks will include access to Centurion lounges for Reserve cardmembers. The re-launch of benefits and earn will happen effective January 30, 2020 and the limited time offer will run October 1 – 30, 2019.

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American Makes Its First Move to Protect Its Miami Hub From Delta-LATAM (Trying Too Hard Edition)

airport check in
Sep 30 2019

American just announced details of their Tokyo Haneda flights at the end of last week. They still have an announcement of new routes with Qantas coming up. But right after losing their LATAM partnership they’ve rushed out an announcement of new service to South America, and packaged it with other disparate scheduling moves – perhaps to make it look more robust.

After all, announcing a move by IAG low cost carrier LEVEL makes little sense when that airline isn’t even a partner.

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Culture of Fear at Cathay Pacific as Employees Rat Each Other Out for Protest Sympathies

Sep 30 2019

Mainland China forced Cathay Pacific to fire its CEO, a scalp on the wall over the airline’s insufficient initial deference to the mainland during mass protests in Hong Kong.

The Chinese government placed onerous restrictions on the airline’s flying in order to pressure the carrier to purge employees sympathetic to anti-Beijing efforts. These efforts worked to bring the airline into line, and it’s created a culture of fear at the carrier.

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