Jul
23
2020
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
[Roundup] Banned Passenger Has To Pay Airline $20,000
Monthly Archives
Monthly Archives for July 2020.
13 Quick, Lesser-Noticed Things Revealed On Today’s American Airlines Earnings Call
Jul
23
2020
American Airlines CEO Doug Parker opened the call by thanking “the entire America West Airlines team.” Oops. The airline is often criticized for being America West operating under the American Airlines brand, and that doesn’t help. Parker took over America West days before 9/11, got a government bailout, went on to acquire US Airways and then merge it into the larger American with legacy US Airways executives at the helm.
Following that miscue, which he later said CIO Maya Leibman pointed out to him, he offered that “Black Lives Matter” before getting into quarter’s results and the airline’s plans for dealing with and emerging from the pandemic. 13 things – aside from the actual financial results – stood out to me that help to understand where the airline is going.
New Yorkers Are Eligible For Global Entry Again
Jul
23
2020
In early February the Trump Administration announced that New York residents would no longer be allowed to enroll in or renew Global Entry (along with NEXUS and SENTRI). They claimed they needed access to New York’s DMV database as part of their identity verification process, and a change in state law denied them this access.
New York has changed its law to provide an exception for Global Entry applications, but not for immigration enforcement.
Read: Delta CEO Ed Bastian’s Latest Memo To Employees
Jul
23
2020
Delta CEO Ed Bastian has taken Covid-19 tests several times. The airline is offering testing for all of their employees and everyone is expected to do it. They’re even offering at-home test kits for employees in Texas and Florida. The airline is now up to 120 passengers they’ve banned for refusing to wear face masks on board.
They’re actively promoting police reform and celebrate passage of legislation in Minnesota, and they’re committed to racial equality and justice – though notably unlike American Airlines CEO leading off their earnings call declaring “black lives matter” that’s not part of Bastian’s memo.
How United Airlines Expects The Coming Recovery In Air Travel To Unfold
Jul
23
2020
When the travel recovery comes, CEO Scott Kirby says “the recovery is going to be quick.”
American Airlines Suspends Curbside Check-in, Except At Two Airports
Jul
23
2020
American Airlines has suspended curbside check-in at all of its airports worldwide, except for two: Maui and Miami. This change went into effect on Tuesday.
The airline acknowledges it as a cost-saving measure.
Video Shows What Got The American Airlines Cleveland Airport Manager Fired
Jul
23
2020
The American Airlines General Manager for Cleveland airport has been fired and video shows why. He was caught on tape using his access credentials to bypass security and board a flight. He’s “also accused of having someone bypass security to bring him a charger for a laptop.”
Alliance Upgrades Will Be New oneworld Benefit As Alaska Airlines Becomes Next Member
Jul
23
2020
Alaska Airlines has formally signed its agreement to join oneworld, and expects to become an alliance member by end of year. While they’ve been talking about joining for two years the plan to do so was only announced in February meaning they’ll be delivering on the promise in under a year rather than the standard expection of 18 months.
Net net joining oneworld should be good for Alaska, it remains to be seen whether it’ll be good for Mileage Plan members.
Southwest Airlines Won’t Allow Anyone To Fly Whose Disability Prevents Wearing A Mask
Jul
23
2020
According to an internal memo the airline is onto the tricks customers are using to pretend to comply with the mask requirement and they’ve got procedures for that. Two year olds will now have to wear masks. And perhaps most significantly, there’s no longer a medical or disability exception to the mask requirement – anyone who cannot wear a mask (or remove their mask themselves) is simply not permitted to fly.
All Major Hotel Chains Will Require Guests In U.S. And Canada To Wear Masks (Hilton Will Pull Up The Rear)
Jul
23
2020
IHG hotels has announced a face mask policy for guests in the U.S. and Canada. This follows similar moves by Marriott and Hyatt. Hilton says they’re going to get their act together and follow suit, while Hyatt says if you don’t have a mask they’ll give you one. But what will enforcement look like?
