Monthly Archives

Monthly Archives for June 2021.

New York Legislature Has Passed Credit Card Rewards Consumer Protection

Jun 25 2021

At the start of 2020 a New York state Senator introduced a consumer protection bill to protect bank points. It prohibits bank points expiration and requires banks to give consumers 90 days to use their credit card rewards points if their account is closed either by the consumer or the bank.

I noted last summer that the legislation had passed the state’s Senate. Now the bill has passed both the Senate and state Assembly, and awaits the Governor’s signature.

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From Santorini To South Africa, Hyatt Adds 12 New Partner Properties For Earning And Redemption

Jun 25 2021

Hyatt has a partnership with SLH Hotels that lets you earn points and status at those properties (when booking paid rates through Hyatt) and redeem points at these same properties, though not all of the hotels are part of this arrangement.

Shortly before the pandemic the partnership had grown to include about half of the SLH hotels. We hadn’t seen any additions since then, which isn’t surprising since many hotels would have wanted to pause investment in integration during the pandemic.

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Miami Passenger Attacks American Airlines Agent Who Demands She Gate Check Her Bag

Jun 25 2021

The situation begins as the agent and passenger have a confrontation over her bag at the bottom of the jet bridge, in front of the aircraft’s boarding door. The woman has words with him, not wanting to give up the bag. They both have their hands on the bag, wrestling for it as the woman tries to board even as she’s told she can’t bring it on. And the words escalate to violence, as she lunges at the employee.

Finally the employee grabs the bag and starts taking it up the jet bridge. The passenger latches onto it, and starts to get dragged with it.

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TSA Will Teach Flight Attendants How To Beat Up Unruly Passengers

Jun 24 2021

When David Dao was dragged off of a United Express aircraft and bloodied, the carrier outsourced the dirty work to Chicago Aviation Police.

The TSA, though, has a program to teach flight attendants how to do this themselves. It’s been suspended during the pandemic. But the TSA announced today that they are bringing it back because of the rise of onboard incidents, mostly centered around masks.

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Delta Falsely Accuses Frequent Flyer Of Trafficking His Special Needs Daughter

Peter Espinosa flew first class from Minneapolis to Dallas on Delta with his 20 year old daughter who has genetic disorder Fragile X Syndrome. They were headed to visit his son – her brother – for Father’s Day.

A flight attendant saw a Hispanic man with a woman young enough to be his daughter and questioned her. The syndrome makes her nervous. So police met the aircraft and arrested him.

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