May
23
2022
Flight attendants rearrange the beverage carts they’re given in order to serve customers efficiently as they move down the aisle. That’s almost a requirement to provide beverage service. American Airlines is now telling flight attendants that when they do this, they must also restore beverage carts to their original organization prior to the end of the flight.
The airline says that if they do not do this, caterers won’t “salvage and recycle products for future flights.” They want flight attendants, pressed for time and who are supposed to be providing service to customers, organizing things for the benefit of caterers who are on the ground.
