Monthly Archives

Monthly Archives for February 2024.

Delta Air Lines Check-in Was Halted At London Heathrow As Agents Threatened To Seize Plane Over $3,400 Debt

Feb 29 2024

Bailiffs sought to collect a $3,400 refund that had been owed to a passenger for a couple of years. The customer had obtained a court writ, and the agents are empowered to seize a company’s property to satisfy the debt. They can seize planes. They’re shown planning to halt check-in and ground aircraft unless Delta paid.

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Run To The Gate To Catch An Earlier Flight? Starting Tomorrow American Airlines Will Turn You Away

Feb 29 2024

Time after time I’ve gotten home early when I’ve been willing to run. My connecting flight lands in Dallas a little bit early, I’m one of the first off the plane, and I book it to the gate of an earlier flight to Austin that hasn’t left yet. There’s still an open seat or two (or maybe someone doesn’t make the flight.) I walk up to the gate agent and ask to get added to the flight. For most customers, the answer from American Airlines is going to be “no” starting March 1, 2024.

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American Airlines Has The Least Useful Standby Policy. Now It Will Be The Most Annoying, Too.

Feb 28 2024

Starting this Friday, March 1 you must be an AAdvantage member to take advantage of free standby. So that’s a new restriction on standby, though of course people can join the program at the airport.

What wasn’t previously announced, though, but American is now telling customers is that they won’t be able to get added to the standby list by a customer service agent or gate agent. Standby requests will be self-serve only.

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