Monthly Archives for February 2025.
The airline’s stock will be wiped out, $795 million in debt will be reduced, and the new owners will inject $350 million into the carrier. That won’t last long.
New American Airlines lifetime elite status levels are now live, ahead of schedule.
The message of the CFO at United is that you can’t reduce everything to a variable in a spread. You have to make investments that seem to make sense in order to differentiate the product and drive consumer loyalty in order to attract a revenue premium as well as co-brand credit card spending.
Instead of earning just points from an initial bonus, they’re offering you points and a Companion Pass. This way a friend or spouse you designate can travel with you free (plus government taxes) whenever you fly – whether you’re traveling on points or a paid ticket, as long as there’s still a seat for sale on the aircraft.
Delta CEO Ed Bastian defended the experience of the pilots at their regional carrier and says “there is one level of safety” at Delta. Is that accurate?
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Customers used to get frustrated, knowing where their bags were but running into a brick wall with their airline trying to get that information used. That’s changed, with airlines jumping on the bandwagon of adopting new technology deployed by Apple that lets them take in tracking data and use it to recover bags.
The Capital One Lounge Las Vegas opens tomorrow. It’s well-located for passengers on the biggest airlines. It feels spacious with floor-to-ceiling windows and high ceilings that offer views both into the terminal and out over airport operations and the mountains behind. And it offers excellent food and beverage.
A United Airlines passenger flying from Houston to Austin on Monday found a self-upgrader in their seat when they boarded. They were supposed to be in a first class window seat, but a woman was already there. The first class passenger offered, “I’m seat F,” but the woman declared “I’m more comfortable here.”
There’s now ‘Uber for a security detail with motorcade’ that appears to have launched in New York and Los Angeles. You pick the number of vehicles and the uniform your mercenaries will wear.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
