SeatGuru Redesign in the Works?

A reader sends me to this link, which looks like a cosmetic refresh in the works for SeatGuru.

Though personally I’ve found several inaccuracies in their seatmaps over time, shared several with the SeatGuru folks, and they haven’t corrected them. I’d rather see the investment go into keeping things accurate and up-to-date rather than cleaning up the interface, but I realize I’m in the minority of a minority of a minority of travelers, and won’t generate enough ad views on the site to justify any sort of investment to meet my needs…

Still, there’s no question that SeatGuru (and SeatExpert) represents a really useful tool in the traveler’s bag of tricks in order to stay informed and improve the travel experience.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. Your experience re: seatguru not updating based on suggestions is interesting. Noting that Tripadvisor owns seatguru now: I have seen cases where Tripadvisor hasn’t dealt with bad reviews despite repeated reports. Maybe it’s a corporate thing?

    Personally, I’ve quit submitting content to Tripadvisor. I just can’t stomach giving content to a site that isn’t at least meaningfully answering messages reporting abuse.

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