Stuck On The Plane For Hours With No Stairs After Landing — Passengers Jump Off A Boeing 737 To Get Out

On Thursday, an Air Congo flight arrived at Kindu Airport in the Democratic Republic of Congo, and passengers sat on the Boeing 737-800 for hours because the airine couldn’t find stairs to let them off. Eventually, passengers got so fed up waiting that they exited the plane themselves – by jumping from the door of the aircraft onto the tarmac.

The forward passenger door (1L/1R) of a 737 is about 11 feet off the ground. No injuries have been confirmed – even though it looks like they’re doing the drop with carry-on bags.

With no air stairs available, that leaves three options:

  1. Just wait – however long it takes
  2. Tow the aircraft to available stairs
  3. Emergency evacuation slides – not something that’s usually to expedite getting off the plane under normal circumstances, and something that can cost tens of thousands of dollars.

“Just jump” is not considered one of the usual options. There’s no good reason for passengers to be free-climbing off a 737 door. It’s a significant breakdown in ground handling and crew control of the deplaning process.

Air Congo, based in Kinshasa, is one year old. At Kindu airport near the Lualaba River, the carrier operates flights to both Kinshasa and Kisangani. The carrier operates two Boeing 737-800s leased from Ethiopian Airlines, and has 2 ATR 72s coming from Ethiopian as well. They have plans to grow the fleet to six to ten planes, and have talked about 787 flights to places like Paris, Dubai, Brussels and Johannesburg.

We’ve certainly seen passengers leave planes in unorthodox ways before. For instance:

However I don’t know that I’ve seen everyone just take a free fall out the exits in a non-emergency situation.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. Good way to break both your legs, back and/or neck. So, you made it off the plane and now you’re paralyzed for the rest of your life. Can’t imagine the health care there is top notch. Can’t cure stupid.

  2. Here’s one case where you’re glad it’s a 737. (Lower to the ground that most non-commuter jets)

  3. @This comes to mind — For real. One case where a CRJ would’ve been even better. 757 would’ve been worse.

  4. The logistics of airplane management is more of an art than a science. The inability of airports to get stairs or walking ramps is becoming more common around the world. The Cohen Security Consortium LLC recommends that airlines incorporate more AI to fill the gap in personnel, not replace knowledgeable staff, to manage theses attributes of the airport. Follow us on social media to learn more.

  5. All of that time and no one figured out how to tie together clothes, blankets, whatever to make a rope to get down easier.

  6. Uh, bring over a f**g ladder?

    The big question here is why was the plane door ever opened with no stairs in sight.

  7. If it’s 11 feet from the ground, if you hang down, for a person who is 5.5′ tall, that would put your feet about 3.5′ from the ground, and probably closer depending on arm length. Not a bad jump.

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