Crew Says Flight Attendants Ordered To Clear Toilets By Hand After Mid-Flight Failure To Avoid Diversion On LA–Manila Flight

Philippine Airlines says their Los Angeles to Manila flight PR113 had an in-flight lavatory malfunction, and they prepared to divert to Guam but after “technical and operational assessment” the flight continued to Manila.

The assessment involved flight attendants being instructed to manually scoop human waste and dispose of it into adjacent basins so passengers could keep using the toilets.

According to the airline, the problem was solved and at the end of the flight lavatories were functioning normally at the end of the flight.

According to crew onboard, all lavatory flushing mechanisms failed on the Boeing 777. Guam was six hours away. So they decided flight attendants as plumbers with the most disgusting job ever was a better solution despite biosecurity, sanitation, and occupational safety concerns. Flight attendants reported the incident to their union after the flight.

Lavatory issues are a surprisingly frequent cause of problems for planes. 300 Air India passengers were stranded after a 9-hour flight to nowhere after 11 toilets clogged.

Sometimes crew can fix the problem – Delta operated a flight to London without working water, so flight attendants dumped bottled water down the toilet every 20 minutes. Over at American flight attendants told passengers they’d need to dump in the bottled water themselves and an American flight passengers were told to just go ina bottle.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. After the Philippine Airlines flight attendants manually scooped human waste and disposed of it into adjacent basins, they completed serving the in-flight meals to their valued and hungry customers.

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