Delta is using AI to price tickets. United wants to use it to better explain what is actually happening when your flight goes sideways. If Kirby delivers on maintenance videos and improved plain-English delay updates for every flight, that is the rare airline AI project passengers may actually like.
Scott Kirby says United is not buying American Airlines or JetBlue — and calls a JetBlue deal “mathematically not doable.” But a bankruptcy scenario, recently floated by JetBlue’s founder, would change the math.
Saudi Arabia’s mirrored megacity was supposed to help sell the kingdom as the next global tourism powerhouse. But with NEOM’s The Line now pushed beyond 2030 and other resort investments slowing, the travel demand behind Riyadh Air has gotten more challenging, as the country tries to figure out if it’s still trying to out-Dubai Dubai.
Alaska Airlines accepted FAA findings that intoxicated passengers were allowed to board 11 flights, triggering a proposed $165,000 fine. But the bigger fight may be over what gets blamed next: first class predeparture drinks, even though the real problem appears to be spotting drunk passengers before they ever reach the aircraft door.
American Airlines banned some AAdvantage members seven years ago, and now it appears “lifetime” really means forever as recreated accounts are being shut down too. Also: Penn Station renderings show Trump’s name with the presidential seal, Delta waits on Amazon Wi-Fi while rivals move to Starlink, and Marriott points can apparently now buy robots.
Bilt’s June Rent Day is built around Madonna, with custom vinyl, album-release events and even a full month of rent covered at the New York building where she was once a tenant. But the real points play is a transfer bonus of up to 125% to TAP Air Portugal Miles&Go — enough to turn ordinary Bilt spending into an unusually rich haul, even if TAP is not the partner I’d usually choose first.
Denver airport’s train system broke down 131 times last year, stranding passengers in a terminal design that often gives them no way to walk to their gates. Now the airport is finally planning pedestrian walkways between concourses so the backup plan becomes walking up to 1.25 miles with your bags.
This is a pretty good deal. Citi Travel is offering cardmembers $50 off a hotel booking of $300 through May 29, 2026 at 11:59pm Eastern. This offer is stackable with the Citi Strata Premier and Citi Strata Elite annual hotel credits.
Flying to Europe this summer may mean more than crowded airports and packed flights. Europe’s new biometric border checks are creating hours-long immigration lines at some airports, with travelers missing connecting flights on arrival and returning flights as first-time registration overwhelms passport control.
Air Canada says Seats.aero’s automated award-search scraping is computer fraud. Seats.aero says Air Canada is trying to block a useful award tool and shut down competition — and now the fight is expanding from website terms and trademarks into antitrust, tortious interference, and unfair competition claims.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
