Delta faces a new lawsuit after a flight attendant reported a father comforting his scared daughter as possible human trafficking, questioning the bare bones training airline employees actually get to identify these situations.
United now carries more New York-area passengers than Delta, but its lead is driven by a Newark hub operation and international traffic, not proof it has won the market. There’s a chance they could soon, though.
Southwest’s new Singapore Airlines partnership is only an interline deal, adding through-ticketing and baggage handling but no codeshare, mileage earning, or real global network.
The best travel rewards setup usually pairs one card for bonus categories with another for everyday spending, instead of chasing a single perfect card.
Wells Fargo is cutting rewards features, InKind has a $75 food-credit play, REAL ID gets undermined in court, and China rideshare drivers add karaoke and haircuts.
American Airlines and Google are touting a sustainable aviation fuel deal, but SAF remains costly, supply-constrained, and subsidy-driven while they actually found a way to reduce emissions.
United showed off a premium CRJ-450 regional jet meant to offer first class, Starlink, and a luggage closet, but the same aircraft is now flying with its old CRJ-200 cabin.
Hilton Honors will start selling upgrades to elite members of the Honors program through their mobile app.
The flight back to Detroit was cancelled due to lack of crew, and without additional later flights that day passengers were rebooked for the following day.
An Air Canada captain was arrested after allegedly flying hundreds of flights without the required captain-level license, though the airline says he held valid co-pilot credentials and recurrent training.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
