Aer Lingus Says They Won’t Honor Mistake Fare

Apparently Aer Lingus had a 5 euro business class fare to the U.S. This one never made it to Flyertalk, which I suppose is one reason I didn’t know it had happened.

One source reported it as a fare to Boston, I’ve also heard it was valid to Los Angeles. The airline says just over 100 tickets were purchased, though I’ve also heard 300. In any case, the airline currently says they won’t honor the tickets, though it doesn’t sound like all of this is final yet.

It’s highly unusual for a flight deal ultimately not to be honored. Hotel error rates are more hit or miss, but airfares are mostly good once ticketed. Occasionally an airline will back out, but even then I’ve frequently seen some sort of compensation given in return. So this will be an interesting one to watch.

(Thanks to reader Larry for the tip.)

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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